Author Topic: Examining File linkage - stuck  (Read 207 times)

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Offline Anthony323

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Examining File linkage - stuck
« on: September 10, 2019, 04:40:04 AM »
Scanning an external hard drive the scan appears to be stuck at 94% reading 'Examining File Linkage'.
Should I be patient or cancel the scan?

Offline Pako7

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  • 9 years with Avast and i still recommend it
Re: Examining File linkage - stuck
« Reply #1 on: September 10, 2019, 11:28:42 PM »
Still stuck?
Best Regard
Pako7

Offline Stellarman

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Re: Examining File linkage - stuck
« Reply #2 on: September 11, 2019, 12:38:50 PM »
Scanning an external hard drive the scan appears to be stuck at 94% reading 'Examining File Linkage'.
Should I be patient or cancel the scan?

Hi,

it is hard to say what might happened there without knowing any details.

If you would send us logs we will look at them to see whether there is a problem and fix it if possible.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.

Thank you.