Hello again,
Since we last spoke, the builds i submitted were whitelisted (confirmed via email) without any problems and since there were no more replies, i thought this issue had been dealt with. Until now, at least, that was enough: whitelist one build, all others were clear from then on.
But now we find out that the all the new builds we make are now considered a threat by Avast, even though the whitelisted builds do not raise any alarms. This is a big problems for us, since users receive updates that they can't install.
I have, again, uploaded a new build for whitelisting, archive name "WowAppBeta_Setup.7z", pass "virus".
Can somebody please provide a clear answer as to what we need to do for this to end ? You can't expect us to have to submit and wait for whitelisting everytime we create a new build. Why does Avast have so many issues, while all other antiviruses consider us clean without any problems ? I was never able to get a clear answer to that question.
Thank you and i eagerly await your answer.