Author Topic: Connection from zmdownload.zoho.com is incorrectly blocked  (Read 214 times)

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Offline cynthia.a

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Connection from zmdownload.zoho.com is incorrectly blocked
« on: September 11, 2019, 05:09:19 AM »
Hi,

When I try to view attachments from Zoho Mail webmail, the files are blocked with the error message 'zmdownload.zoho.com' is blocked. It is a secure webmail and the issue cropped up just a week ago. When I add the the web url to exception list it works fine. However, it is incorrectly flagged as Suspicious.

Please check and address the issue on high priority.


Offline Asyn

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Re: Connection from zmdownload.zoho.com is incorrectly blocked
« Reply #1 on: September 11, 2019, 07:16:14 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Win 8.1 [x64] - Avast PremSec 19.8.2393.BUC - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kwiq

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Re: Connection from zmdownload.zoho.com is incorrectly blocked
« Reply #2 on: September 11, 2019, 10:29:56 AM »
Hi cynthia.a,
detection was disabled yesterday at 14:35 as FP
Thank you for report !

Offline cynthia.a

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Re: Connection from zmdownload.zoho.com is incorrectly blocked
« Reply #3 on: September 11, 2019, 12:13:43 PM »
Thank you!