Author Topic: Opening the Virus Chest freezes the Avast window. Apex a false positive?  (Read 208 times)

0 Members and 1 Guest are viewing this topic.

Offline Bors Mistral

  • Newbie
  • *
  • Posts: 1
I don't remember when was the last time I opened the virus chest... However, today, after Avast giving a most probably fake positive on Apex Legends, I tried accessing it.

The moment I open the Virus Chest
- the window is slow to show up
- it states the chest is empty
- none of the buttons on the window work and the only way to close it on screen is the task bar

Is that a known problem? When will it be fixed?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 61122
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Opening the Virus Chest freezes the Avast window. Apex a false positive?
« Reply #1 on: September 14, 2019, 09:07:04 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0