Author Topic: Mobile Application detect false positive.  (Read 758 times)

0 Members and 1 Guest are viewing this topic.

Offline prompamorn

  • Newbie
  • *
  • Posts: 1
Mobile Application detect false positive.
« on: September 15, 2019, 12:48:31 PM »

Lately we've been receiving some email from customers complaining of Avast for Android reporting our mobile application to contain a trojan virus. I did some comparing with other security applications available for android and none of them reported this except Avast. We are most certain that the application is clean but that does not help the customers.

I already reported the false positive on both apps. but got no response from Avast. This is very alarming from our perspective as this application is a cornerstone of our system and it doesn't give very good impression if some virus program alerts users without a real reason!

The android application in question are:


Best regards,

Pitirat Prompamorn

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 66795
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Mobile Application detect false positive.
« Reply #1 on: September 15, 2019, 01:44:32 PM »
Win 8.1 [x64] - Avast PremSec 20.8.2427.B#2 [UI.562] - CC 5.71 - EEK - FF ESR 78.3 [NS/AOS/uBO/PB] - TB 68.12 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos):