Version: 19.8 (September 2019)

[bob3160]

I am unable to update the program. Can't even uninstall Avast.

What's your version?

When you say that you can't update, what error messages are you getting?
How are you tryin g to update the program?

[nightshade]

It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.

[bob3160]

It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.

Hare you restarted your computer?

[nightshade]

It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.

Hare you restarted your computer?

No because it usually asks that question but on this occasion it didn't, I'm in the process of restarting just now.

[nightshade]

Does my avast signature look normal?

[bob3160]

Does my avast signature look normal?

There is no normal. The information in your signature is usually there to make helping you in case of a problem easier.

[nightshade]

After restarting the program version is the following :
19.8.2393 (build 19.8.4793.535)

Why didn't after the installation prompt to restart?

[nightshade]

It looked like it has updated the program using the check for updates from within Avast, yet when I hit on the system tray icon for about it says program version 19.7.2388 build 19.7.4674.531

On programs and features in Windows it shows that the avast program is 19.8.

My UI version is 1.0.409

[DavidR]

After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?

I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408

So it would appear I'm still a UI update adrift, if nightshade's is correct, but I'm guessing this is to do with the Omni but perhaps not.

A manual check for updates (and a restart) reveals nothing more (all supposedly up to date).  Nothing in the Notifications area.

[Asturias7]

When will there be an update which addresses and RESOLVES the Mail Shield problem some users are having? I have everything up to date, yet Mail Shield keeps turning off at each reboot of my PC. Even if I turn it on (which works only via Settings), there is still no protection and scanning of incoming and outgoing emails. PLEASE resolve this issue. All possible solutions given have done nothing to resolve this problem.

P.S. I agree with another user who said that the Verification code for posting replies is practically illegible.

[Asyn]

After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?
I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408

Hi Dave, same version/build here but my UI is 413.

[DavidR]

After all of these updates, false starts and behind the scenes updates what is the current state on Version, Build and UI numbers ?
I currently have avast! free 19.8.2393 (build: 19.8.4793.535) UI-1.0.408

Hi Dave, same version/build here but my UI is 413.

Thanks, I guess I'm in for another long wait

[EdwinReffell]

Previously I have recommended Avast to everyone. Yesterday I had to uninstall Avast. It sent me a list of all the problems my computer has. The only option given was to press to have them solved. After I pressed that button that list was locked and my screen shrank to a much smaller square with black sides each side of it which neither using my fingers on the touchpad nor mouse can access. To cut a long story short when Avast locked the list somehow or other i had changed the screen alternative from 1366x768 to 800x800 and without knowing it accepted the change. That was the first time I have had any problems with Avast.

[nightshade]

Why on many occasions when the laptop has fully loaded all programs the avast system tray icon has an exclamation mark beside it, then when I right click it it says under the Avast Shields control that one is disabled, I click on it to enable and the exclamation mark disappears, why is this still occurring?

[fvmb]

Hi,

I still have this issue reported on Reply #25.

Regards,