Author Topic: NEW Version: 19.8 (September 2019)  (Read 15440 times)

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Offline vstsr

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Re: NEW Version: 19.8 (September 2019)
« Reply #60 on: September 21, 2019, 08:20:50 PM »
On w7u64 the new version (update came yday 11am GMT) causes some programs not to start anymore.
The error message is:
"The application was unable to start correctly (0xc0000005). Click OK to close the application."
Only uninstalling avast completely with avastclear.exe alleviated this, just removing the behavior shield did not fix it.
This does not happen when using another (respectfully not named here) antivirus (which has 100% detection and 0 false positives).

In future, please include a feature that does allow to roll back the last program/signature update and wait for the following and name a reason why the user rolled back. This would allow you to keep users and to learn much more specifically what happened, since only a few users will make an effort to post here.

Thank you!
 :)
(w7u64) What new version are you talking about?
The one that came out (perhaps by way of update) yday around 11am GMT.
I cannot tell you more, had it on auto-update all the time, so it must have been the latest (but definitely not the greatest).
It should be clear to the avast internal release pro's, as they should know what happened when on the update channel, how should a user know that.
So how can these absolutely annoying and wrongful side-effects be avoided (and not even happen in future)?
Any practical help much appreciated!
Thank you.
:)
« Last Edit: September 21, 2019, 08:23:37 PM by vstsr »

Offline Pako7

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Re: NEW Version: 19.8 (September 2019)
« Reply #61 on: September 21, 2019, 08:56:31 PM »
i got the Update Yesterday and everything was smooth and awesome No BSOD For me but i think CPU usage is too High and my laptop seems to be super slow on several occasions but it was Just fine before the update

Though it was because te are two antivirus applications running but i ran into a comment stating that i was normal now am wondering whats going on
Best Regard
Pako7

Offline Pako7

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Re: NEW Version: 19.8 (September 2019)
« Reply #62 on: September 21, 2019, 09:02:05 PM »
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work
Best Regard
Pako7

Offline vstsr

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Re: NEW Version: 19.8 (September 2019)
« Reply #63 on: September 21, 2019, 09:38:35 PM »
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work

How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?

Online DavidR

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Re: NEW Version: 19.8 (September 2019)
« Reply #64 on: September 21, 2019, 11:47:56 PM »
I allowed Avast to download and install this update, but have not restarted PC yet. Is there any way of avoiding the update from taking effect until a solution is found?

how about you download and install last months stable releaase thn you install it manually ..?? That can work

How can one download and install last month's stable release and install it manually?
And then also disable app updates, only use virus updates?

Unfortunately the short answer is that you can't unless you actually saved the installation file from that version.

Most of the software updates, might well say that they have older versions, in most cases they use the on-line installer and that would install the latest version.

You can set Program updates to Manual or Notify from the Avast UI > Menu > Settings > Update - More options area.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline astonmd

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Re: NEW Version: 19.8 (September 2019)
« Reply #65 on: September 22, 2019, 10:01:09 AM »
Hi, I'm contacting this thread about a problem with Avast bank mode. I've been using it quite happily for some time until this week when the app does not open the browser when it is activated. So this leaves me with the usual active bank mode screen with the red close and switch back buttons that work OK but no option to search for a web site. I can open bank mode as normal from either the Avast Secure browser safe zone or by selecting it from the options list available from within the bottom right Avast icon. To try to solve the issue I've uninstalled both Avast Premium and Secure browser and re-installed them both but this has not solved the problem. Any assistance on this would be gratefully received.

Offline Asyn

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Re: NEW Version: 19.8 (September 2019)
« Reply #66 on: September 22, 2019, 10:04:03 AM »
Hi, I'm contacting this thread about a problem with Avast bank mode. I've been using it quite happily for some time until this week when the app does not open the browser when it is activated. So this leaves me with the usual active bank mode screen with the red close and switch back buttons that work OK but no option to search for a web site. I can open bank mode as normal from either the Avast Secure browser safe zone or by selecting it from the options list available from within the bottom right Avast icon. To try to solve the issue I've uninstalled both Avast Premium and Secure browser and re-installed them both but this has not solved the problem. Any assistance on this would be gratefully received.
-> https://forum.avast.com/index.php?topic=229461.msg1519779#msg1519779
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline zay

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Re: NEW Version: 19.8 (September 2019)
« Reply #67 on: September 22, 2019, 10:13:08 AM »
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?

Antivirus engine server
Avast antivirus
Avast antivirus firewall service
Avast antivirus remediation exe
Avast antivirus service
Avast behaviour shield

Thank  you

Offline Asyn

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Re: NEW Version: 19.8 (September 2019)
« Reply #68 on: September 22, 2019, 10:29:29 AM »
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline markjenkinsrf

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Re: NEW Version: 19.8 (September 2019)
« Reply #69 on: September 22, 2019, 08:50:42 PM »
Ouch, two days ago version 19.8 (free) was installed on my PC.  Win 7, 8gRam, 4 CPU.  Train Wreck.  PC now takes 15 minutes to boot or return from sleep.  Before 19.8, that took around 45-60sec. Avastsvc.exe uses 100% of 4xCPU or 15 min. Can't really do anything else until 19.8 is done thinking.   After that 15 min, open a browser take 3 min,  again Avastsvc using 100% CPU. Oh did I mention, program now takes up 1.8 Gb Ram.  Almost 25% of my ram.   

Help,  what can I do to get this train back on the tracks. I'm assuming it is constantly scanning stuff, but there is no specific indication of that. I've used Avast for 15+ years, and haven't had this level of problems before.  Any advice??

By the way, the Verification letters are unreadable.

thanks

Mark Jenkins

Offline schmidthouse

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Re: NEW Version: 19.8 (September 2019)
« Reply #70 on: September 22, 2019, 08:55:54 PM »
@ markjenkinsrf

Have you tried a Repair of the Avast installation?
In UI Go to Menu/Settings/General/Troubleshooting....Select 'Repair App'
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Offline bob3160

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Re: NEW Version: 19.8 (September 2019)
« Reply #71 on: September 22, 2019, 11:12:40 PM »
Verification letter are only there for the first three posts. (A Spam prevention measure.)

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Offline zay

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Re: NEW Version: 19.8 (September 2019)
« Reply #72 on: September 23, 2019, 09:29:10 AM »
Verification letter are only there for the first three posts. (A Spam prevention measure.)


The problem is not with having the verification,this is understandable,the problem is as i also mentioned previously is that it is virtually impossible to understand the letters in the captcha.They are just a garbled mess.It just pot luck that one time you might choose the correct letters after however many attempts it takes to try and read them.If there is a verification,the thing needs to be readable for people.

Offline zay

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Re: NEW Version: 19.8 (September 2019)
« Reply #73 on: September 23, 2019, 09:31:29 AM »
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.

Thanks.Thats seems a lot of things going on now and running.Why is this neccessary and looks like its causing people problems judging by reading the latest posts on the subject.
Thank you

Offline Asyn

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Re: NEW Version: 19.8 (September 2019)
« Reply #74 on: September 23, 2019, 09:37:22 AM »
Hi since this update i now have 6 instances of avast processes running in task manager(sometimes 7 as there are 2 avast antivirus processes that show up),is this normal to have so much going on all of the time?
Yes.
Thanks.Thats seems a lot of things going on now and running.Why is this neccessary and looks like its causing people problems judging by reading the latest posts on the subject.
No problems here. Anyway, that's something for the devs to answer.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0