Author Topic: Bank Mode fail after antivirus update 19.8.2393  (Read 934 times)

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Offline rocksteady

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Bank Mode fail after antivirus update 19.8.2393
« on: September 20, 2019, 11:05:53 AM »
Since avast free antivirus update to 19.8.2393 (build 19.8.4793.531).
Bank mode shows only grey screen if opened either from avast tray icon or via ASB screen. So is unusable.
This fault is also reported in Antivirus section of this forum.
https://forum.avast.com/index.php?topic=229461.30

Offline schmidthouse

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #1 on: September 20, 2019, 07:18:31 PM »
Since avast free antivirus update to 19.8.2393 (build 19.8.4793.531).
Bank mode shows only grey screen if opened either from avast tray icon or via ASB screen. So is unusable.
This fault is also reported in Antivirus section of this forum.
https://forum.avast.com/index.php?topic=229461.30

AND
As Benko stated in Reply #39 Avast is aware and is working on the issue.


Quote:
"Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that..."

End Quote

***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
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Offline sipreal

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #2 on: September 21, 2019, 07:45:06 PM »
Same bank mode fail issue here  :(

Offline izialixdiamand

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #3 on: September 21, 2019, 09:51:17 PM »
Hi AVAST
any update about this issue  :'( :'( :'( :'( :'(

Offline schmidthouse

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #4 on: September 21, 2019, 10:16:54 PM »
Hi AVAST
any update about this issue  :'( :'( :'( :'( :'(

Nope
Avast will update the components when the fix is ready.
Also is the weekend.  :)
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>

Offline chris..

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #5 on: September 22, 2019, 04:18:44 PM »
just a parallel question since the problem with the bank mode seems to come from the last antivirus update:
Is the banking mode available for those who have avast secure browser without one of the avast antivirus products (independent installation)?
In this case the update of the antivirus (which they do not have) should not affect the banking mode, right?

Offline schmidthouse

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #6 on: September 22, 2019, 06:36:14 PM »
just a parallel question since the problem with the bank mode seems to come from the last antivirus update:
Is the banking mode available for those who have avast secure browser without one of the avast antivirus products (independent installation)?
In this case the update of the antivirus (which they do not have) should not affect the banking mode, right?

Interesting inquiry.
I personally can't address this question (confirm as correct) as I have Avast Anti Virus installed on all my systems and would assume most coming to the forum would also have Avast Antivirus installed
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>

Offline Turnip

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #7 on: September 22, 2019, 09:47:27 PM »
just a parallel question since the problem with the bank mode seems to come from the last antivirus update:
Is the banking mode available for those who have avast secure browser without one of the avast antivirus products (independent installation)?
In this case the update of the antivirus (which they do not have) should not affect the banking mode, right?

You need to have a Avast antivirus product of some kind for bank mode to work.

https://support.avast.com/en-au/article/Secure-Browser-FAQ

Scroll down to Bank mode

Offline schmidthouse

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Re: Bank Mode fail after antivirus update 19.8.2393
« Reply #8 on: September 22, 2019, 09:54:43 PM »
just a parallel question since the problem with the bank mode seems to come from the last antivirus update:
Is the banking mode available for those who have avast secure browser without one of the avast antivirus products (independent installation)?
In this case the update of the antivirus (which they do not have) should not affect the banking mode, right?

You need to have a Avast antivirus product of some kind for bank mode to work.

https://support.avast.com/en-au/article/Secure-Browser-FAQ

Scroll down to Bank mode

Good info.
Thanks for the feed back :)
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>