Author Topic: Slow Down on Win 7  (Read 1518 times)

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Offline aviwil2

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Slow Down on Win 7
« on: September 23, 2019, 10:42:48 AM »
I have for about a month now had my Win 7 really slowed down , especially when browsing .
After much effort , a component in the Avast Free antivirus , has been found to be the culprit .
Attached is a screen capture with the component highlighted .
It needs to be disabled .
Hope this may help others with the same problem , and maybe Avast Support could check it out .

Offline Asyn

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Re: Slow Down on Win 7
« Reply #1 on: September 23, 2019, 12:00:20 PM »
- Which version of Avast Free..?
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline aviwil2

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Re: Slow Down on Win 7
« Reply #2 on: September 23, 2019, 01:23:34 PM »
Hi Asyn ,
             I have the latest version of Avast Free 19.7.2388 .
             I have Malwarebytes and SuperAntiSpyware , but they do not run on Startup . I periodically run them manually , and quit them afterwards .
             Have used Avast for many years now - can't recall what may have been before .

Offline Asyn

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Re: Slow Down on Win 7
« Reply #3 on: September 23, 2019, 01:28:27 PM »
Update to the latest version (19.8.2393): https://forum.avast.com/index.php?topic=229461.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline aviwil2

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Re: Slow Down on Win 7
« Reply #4 on: September 23, 2019, 01:48:58 PM »
Hi Asyn - my mistake - I did in fact have the 2393 version. For some reason Revo Uninstaller is showing the old version - that's where I took it from . Additionally , I am still getting a slowdown , here and there - but not like before . A question - can I download an old version of Avast Free from somewhere , from like a few months ago , when I had no problems , and install over the current 2393 ?

Offline Asyn

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Re: Slow Down on Win 7
« Reply #5 on: September 23, 2019, 01:56:33 PM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline aviwil2

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Re: Slow Down on Win 7
« Reply #6 on: September 23, 2019, 02:04:50 PM »
Thanks Asin - you think I may have some version conflict here ?

Offline Asyn

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Re: Slow Down on Win 7
« Reply #7 on: September 23, 2019, 02:06:41 PM »
Follow the instructions and let me/us know if it works for you.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline aviwil2

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Re: Slow Down on Win 7
« Reply #8 on: September 23, 2019, 02:08:23 PM »
OK - hopefully , I will be able to report that alles gut .

Offline aviwil2

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Re: Slow Down on Win 7
« Reply #9 on: September 23, 2019, 02:39:19 PM »
Hi Asyn ,
            1. You'll be pleased to hear that this does not appear to be an Avast problem ( although it may be more noticeable with Avast running ) . After uninstalling , and before reinstalling ( i.e. no Avast running ) , I tried things out , and there still was a slowdown problem   ( maybe a little less ) .
            2. So , it would appear there is some other issue here . Thanks for your help and time - I'll have to keep on digging away here .

Offline Asyn

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Re: Slow Down on Win 7
« Reply #10 on: September 23, 2019, 02:44:32 PM »
OK, thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0