Author Topic: avast will not open...  (Read 411 times)

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Offline sandy55

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avast will not open...
« on: September 26, 2019, 09:19:53 PM »
Today I could not update avast I could not do anything with it... so I did the repair.. still nothing... did it again nothing.  Came to the page about the new version did this install... Premium Security (formerly Premier): https://bits.avcdn.net/insttype_APR  still nothing...  Any ideas?
Next move is to restart since I don't know much about computers that is the last trick in my bag.
restart did nothing...

Not sure what is wrong or what to try next will somebody help me please.
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline sandy55

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Re: avast will not open...
« Reply #1 on: September 26, 2019, 09:34:43 PM »
tried again to repair using this https://support.avast.com/en-eu/article/Repair-Antivirus
seems stuck as it is taking a long time to uninstall and if I click anything it just say wait. May have screwed it up this time
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline sandy55

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Re: avast will not open...
« Reply #2 on: September 26, 2019, 09:54:44 PM »
I got a privacy warning panicked pulled the charge cord out and the battery... turn it back on all is well.  Feeling a bit crazy... but all things seem to be working now.  ?
win 8.1 (64) avast version 18.5.2342(build) 18.5.3931.0 apparently this is Premier version according to an internet search on that version number above.. tho it does not state this in about or any other place on my computer...

Offline Marty2332

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Re: avast will not open...
« Reply #3 on: September 27, 2019, 06:43:04 AM »
This has been happening to me after the recent updates. After updating avast i can't open it or it shows avast is loading and there is a red x on the avast taskbar icon. I have to reinstall to get it functioning again. Only happens after updating avast.