Author Topic: avast secure browser goes :snap"and loses aLL DATA??S___!!!  (Read 1526 times)

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Offline Tara23

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avast secure browser goes :snap"and loses aLL DATA??S___!!!
« on: September 28, 2019, 10:46:06 AM »
AVAST SECURE BROWSER GOES "SNAP"AND LOSES ALL MEMORY?(oh and your capshtsha,whatever you call it,is impossible to read.they are unintelligible.---like this Avast browser has become

Offline Asyn

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Re: avast secure browser goes :snap"and loses aLL DATA??S___!!!
« Reply #1 on: September 28, 2019, 11:08:16 AM »
Captcha is only needed for your first 3 posts. (Spam protection)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Gruneichtime

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Re: avast secure browser goes :snap"and loses aLL DATA??S___!!!
« Reply #2 on: September 28, 2019, 12:05:50 PM »
Try increasing your virtual memory a little bit.  It doesn't take much.  It worked for me, have not got the Oh Snap! page in a long time.

Offline sandhill

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Re: avast secure browser goes :snap"and loses aLL DATA??S___!!!
« Reply #3 on: October 16, 2019, 09:17:34 AM »
Avast Secure Browser continues to be crashed by the website stuff.co.nz but no others. Virtual memory available 8.5GB.

Offline Ekaterina Bayushkina

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Re: avast secure browser goes :snap"and loses aLL DATA??S___!!!
« Reply #4 on: October 17, 2019, 11:06:17 AM »
Hi!

Thank you for the report!
Can you please send me your diagnostics info, because i cannot reproduce this bug.

1. Open the browser and click on the menu icon (3 dots)
2. Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
3. Click on "Diagnostic Information" (this will open a pop-up window)
4. Click the "COPY TO CLIPBOARD" button to capture the information and paste it here.

Thank you!
Avast Browser QA Team