Author Topic: Help !!! Problem....with Internet browser  (Read 46272 times)

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Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #15 on: August 21, 2006, 11:46:23 AM »
 :'(

I already scan my Computer with Ewido, The Result is clean, and still I can not  use my browser when the Web Shield provider run, Any one can Help.... ???

OR I should change my Anti Virus program....???


Offline Lisandro

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Re: Help !!! Problem....with Internet browser
« Reply #16 on: August 21, 2006, 04:36:03 PM »
I already scan my Computer with Ewido, The Result is clean, and still I can not  use my browser when the Web Shield provider run, Any one can Help.... ???

Please, activate logging in WebShield:
1. Edit <avast>\data\avast4.ini file
2. Find the section [WebScanner]
3. Add the line:
    EnableLogging=1
4. Restart Web Shield in XP (terminate and start again) or whole PC in case of Win98
5. Browse (trying to access some webpages)

The log file are <avast>\data\log\ashwebsv.log and ashwebsv.ws.
They would be accessible when WebShield is terminated again.
Post them here or send by mail to rypacek@asw.cz

After that, disable the logging to avoid a big log file.
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Offline Rick515

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Re: Help !!! Problem....with Internet browser
« Reply #17 on: August 22, 2006, 03:31:05 AM »
I too began having problems with any browser but am receiving "The connection was reset" errors on any "http" sites.  If I go to an "https" site everything was OK.

I found that either terminating WebShield or removing the 80 from "Redirected HTTP port(s)" field it worked also.

I have created a log such as rypace asked for from you and maybe will help.

Offline Lisandro

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Re: Help !!! Problem....with Internet browser
« Reply #18 on: August 22, 2006, 04:04:45 AM »
I too began having problems with any browser but am receiving "The connection was reset" errors on any "http" sites.  If I go to an "https" site everything was OK.
I found that either terminating WebShield or removing the 80 from "Redirected HTTP port(s)" field it worked also.
I have created a log such as rypace asked for from you and maybe will help.
Connection instability?
Can you post a screenshot of the error message?
Do you have any other antivirus, security program, etc., installed in this computer?

WebShield does not scan https traffic... either if you remove port 80 from scanning is the same as disable WebShield...
Can you generate the log file as posted before?
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Offline SNOWHITE

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Re: Help !!! Problem....with Internet browser
« Reply #19 on: August 22, 2006, 12:48:00 PM »
I too began having problems with any browser but am receiving "The connection was reset" errors on any "http" sites.  If I go to an "https" site everything was OK.
I found that either terminating WebShield or removing the 80 from "Redirected HTTP port(s)" field it worked also.
I have created a log such as rypace asked for from you and maybe will help.
Connection instability?
Can you post a screenshot of the error message?
Do you have any other antivirus, security program, etc., installed in this computer?

WebShield does not scan https traffic... either if you remove port 80 from scanning is the same as disable WebShield...
Can you generate the log file as posted before?

Hi Tech, ;)
I dont think that this is problem coused by other antivirus, security program, etc..I had this problem with the browser yesterday too, but now it's gone, no problemo, nada.Before the problem start i scaned with Ewido and it found this Downloader.Adload.ch and i deleted it, and after that i scaned with Ad Aware it didnt find anything, so i run CCleaner and scan with Avast. The message that i was receiving was "The connection was reset while loading the page" or something like that, also it was written to check the conection wich was ok and enabled, and also to check if i use firewall is the Firefox permited to conect to internet.Exept that there was unusual high activity with the firewall and that i was not able to browse in periods of few minutes to about 30 minutes.I did not do any changes and now the browser is working fine with no problems. ??? any idea what happend  :P

Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #20 on: August 27, 2006, 10:25:48 AM »
Guys I still had problem with my browser, It  won't work when the web-shield turn on, But Its normal when the web-shield service terminated........
1st time I assuming it was the firewall, but with the firewall disabled it won't work too if the web-shield service turn on, so its not the firewall...... ???

My XP SP2 firewall setting screen shoot


2nd I got advice if maybe there is some malware that causes the browser won't work if the web-shield turn on, but i Already scanned my computer with Ewido and everything is fine....

So Is it possible there sometihing incorrect with my Avast Setting.....but which part ???  :-\

And I already try add the line : EnableLogging=1 at the [Webscanner] section, on the avast4.ini but still I can't browse if  web-shield service turn on.....

So please guys, Any more Advice ????

This what it show when I try to browse with the webshield turn on



Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #21 on: August 27, 2006, 10:31:51 AM »

Please, activate logging in WebShield:
1. Edit <avast>\data\avast4.ini file
2. Find the section [WebScanner]
3. Add the line:
    EnableLogging=1
4. Restart Web Shield in XP (terminate and start again) or whole PC in case of Win98
5. Browse (trying to access some webpages)

The log file are <avast>\data\log\ashwebsv.log and ashwebsv.ws.
They would be accessible when WebShield is terminated again.
Post them here or send by mail to rypacek@asw.cz

After that, disable the logging to avoid a big log file.

I already done what you advice me but still It won't solve my browser problem, I still Only can browse if the Web-Shield turn off
and the log file ashwebsv.log and ashwebsv.ws are empty ( 0 kb) nothing there

Offline marteltor

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Re: Help !!! Problem....with Internet browser
« Reply #22 on: August 28, 2006, 12:45:03 AM »



WebShield does not scan https traffic... either if you remove port 80 from scanning is the same as disable WebShield...
Can you generate the log file as posted before?


I have exactly the same problem as described here (thats why i was searching this forum). On acces webshield scanner on: no internet.
Turning it off makes my internet work fine!

As you said, it does not scan https sites. And indeed; when i turn the on acces webshield on, not any website works, EXCEPT the https websites.
I have no idea what the problem is here...maybe some firewall from a router?
« Last Edit: August 28, 2006, 12:52:43 AM by marteltor »

Offline Lisandro

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Re: Help !!! Problem....with Internet browser
« Reply #23 on: August 28, 2006, 12:49:46 AM »
The log file ashwebsv.log and ashwebsv.ws are empty ( 0 kb) nothing there
But, did you activate logging in WebShield as I've posted before?
Did WebShield work at least one time in your computer?
Do you use any annonimizer (proxy) application?

WebShield does not scan https because the traffic is encrypted and avast cannot know the encryption... otherwise, anybody will know it and steal your bank data  8)
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Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #24 on: August 28, 2006, 04:35:42 AM »
But, did you activate logging in WebShield as I've posted before?
What do you mean by " Activate logging in Webshield" If its starting the webshield services : Yes, I already done that and When I started the service, I Can't browse the Http at all. :-[

Did WebShield work at least one time in your computer?
How would I notice it ? I Can't use my browser at all......

Do you use any annonimizer (proxy) application?
what is that ? Can you give me an example, because I'm not an advanced computer user



Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #25 on: August 28, 2006, 04:38:01 AM »

I have exactly the same problem as described here (thats why i was searching this forum). On acces webshield scanner on: no internet.
Turning it off makes my internet work fine!

HI....!  ;)  dude....we are on the same team here  ;D. please inform me if you solution or progress with this problem

Thanks

Offline Lisandro

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Re: Help !!! Problem....with Internet browser
« Reply #26 on: August 28, 2006, 04:52:23 AM »
What do you mean by " Activate logging in Webshield" If its starting the webshield services : Yes, I already done that and When I started the service, I Can't browse the Http at all.
I mean logging not the service start  ::)
I've posted the method:

Please, activate logging in WebShield:

1. Edit <avast>\data\avast4.ini file
2. Find the section [WebScanner]
3. Add the line:
 EnableLogging=1
4. Restart Web Shield in XP (terminate and start again) or whole PC in case of Win98
5. Browse (trying to access some webpages)

The log file are <avast>\data\log\ashwebsv.log and ashwebsv.ws.
They would be accessible when WebShield is terminated again.
Post them here or send by mail to rypacek@asw.cz

After that, disable the logging to avoid a big log file.

How would I notice it ? I Can't use my browser at all......
So it never worked... WebShield never worked...

what is that ? Can you give me an example, because I'm not an advanced computer user
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Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #27 on: August 28, 2006, 08:14:27 AM »
Dear Tech...

I Already done what u told me, but still the log file ashwebsv.log and ashwebsv.ws is still empty or may be I do it  worng  ???\

but already edit the avast.ini and add the  "EnableLogging=1 at the [Webscanner] section" and I look for the ashwebsv.log and ashwebsv.ws but its 0 kb......

more advice plzzz

Thanks

Offline Lisandro

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Re: Help !!! Problem....with Internet browser
« Reply #28 on: August 28, 2006, 03:27:51 PM »
but already edit the avast.ini and add the  "EnableLogging=1 at the [Webscanner] section" and I look for the ashwebsv.log and ashwebsv.ws but its 0 kb
I can't help further... I need superior help from Lukor here  ::)
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Offline t4ngky

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Re: Help !!! Problem....with Internet browser
« Reply #29 on: August 28, 2006, 07:22:38 PM »
but already edit the avast.ini and add the  "EnableLogging=1 at the [Webscanner] section" and I look for the ashwebsv.log and ashwebsv.ws but its 0 kb
I can't help further... I need superior help from Lukor here  ::)


its okay dude....thanks anyway

Still..Any one can help