Author Topic: Problems cancelling my subscription/automatic renewal  (Read 1107 times)

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Offline kskoonin

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Problems cancelling my subscription/automatic renewal
« on: October 06, 2019, 12:23:49 PM »
I have a subscription for Cleanup (exp. Jan 2020) which I want to cancel. When I go to the Manage my subscriptions page, there is no Unsubscribe button. My subscription status reads 'Expired Jan 2020' and there is a 'Buy now' button!! I have confirmation that my free trial was converted to a paid subscription and I have the invoice showing the payment made.

Please can you unsubscribe me and cancel my automatic renewal.

Thank you.

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