Author Topic: Avast Online Security isn't working  (Read 1206 times)

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Offline caroline.kenyon

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Avast Online Security isn't working
« on: October 09, 2019, 10:05:24 AM »
Hello, this morning I noticed that the Avast Online Security icon wasn't showing up in my Firefox add-ons, so I uninstalled and reinstalled it by clicking "Remove" on the add-ons list, and then I reinstalled it by going to the add-ons store, but now the add-on won't work at all, and when I click on it, the site rating won't show up. Please can you help me fix this?

Offline caroline.kenyon

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Re: Avast Online Security isn't working
« Reply #1 on: October 09, 2019, 11:05:59 AM »
It's okay. I fixed the problem by restarting my laptop.

Offline mchain

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Re: Avast Online Security isn't working
« Reply #2 on: October 09, 2019, 07:53:39 PM »
Restart when in doubt.   :)
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline schmidthouse

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Re: Avast Online Security isn't working
« Reply #3 on: October 09, 2019, 07:59:43 PM »
It's okay. I fixed the problem by restarting my laptop.

 I have found over the years that ''rebooting" the OS has cleared up many anomolies that seem to have popped up out of nowhere.
Good advice "restart when in doubt"

Offline DavidR

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Re: Avast Online Security isn't working
« Reply #4 on: October 09, 2019, 08:02:20 PM »
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd and https://www.imdb.com/title/tt0487831/ I loved that TV program.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline schmidthouse

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Re: Avast Online Security isn't working
« Reply #5 on: October 09, 2019, 08:12:03 PM »
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd and https://www.imdb.com/title/tt0487831/ I loved that TV program.

Very true. And the first question I ask, which as you say David "often produces results". :)