Author Topic: Avast Business On-Premise Management Console Version 7.16  (Read 24933 times)

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Offline Jarosław30

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #15 on: December 19, 2019, 12:59:08 AM »
I have critical issue after upgrading On Premise Console to latest version 7.16. Installer finished normally, it just upgraded Postgres, created backup dump, installed MS C++ 2017 and upgraded console, but at the end it refuses to start. Avast Console Service won't start. Log files shows error:

2019-12-19 00:07:12.740 ERROR [] [] o.s.boot.SpringApplication [main]: Application run failed (SpringApplication.java:842)
java.lang.IllegalStateException: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
       at org.springframework.boot.context.logging.LoggingApplicationListener.initializeSystem(LoggingApplicationListener.java:276)
       at org.springframework.boot.context.logging.LoggingApplicationListener.initialize(LoggingApplicationListener.java:237)
       at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEnvironmentPreparedEvent(LoggingApplicationListener.java:200)
       at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEvent(LoggingApplicationListener.java:173)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:127)
       at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
       at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
       at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:358)
       at org.springframework.boot.SpringApplication.run(SpringApplication.java:317)
       at com.avast.bc.BusinessConsoleApplication.main(BusinessConsoleApplication.java:50)
Caused by: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
       at org.springframework.boot.logging.logback.LogbackLoggingSystem.loadConfiguration(LogbackLoggingSystem.java:166)
       at org.springframework.boot.logging.AbstractLoggingSystem.initializeWithSpecificConfig(AbstractLoggingSystem.java:67)
       at org.springframework.boot.logging.AbstractLoggingSystem.initialize(AbstractLoggingSystem.java:57)
       at org.springframework.boot.logging.logback.LogbackLoggingSystem.initialize(LogbackLoggingSystem.java:114)
       at org.springframework.boot.context.logging.LoggingApplicationListener.initializeSystem(LoggingApplicationListener.java:269)
       ... 12 common frames omitted
2019-12-19 00:07:12.846 ERROR [] [] com.avast.bc.StartupListener [main]: Start failed: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]] (BusinessConsoleApplication.java:58)

Need urgent fix.

Offline Joseph367

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #16 on: December 19, 2019, 03:48:31 AM »
How to download it please?  I usually prefer to do clean installs rather than upgrades.  Is there a link to download it from? 

Offline Infratech Solutions

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Offline Lukas Mizoch

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #18 on: December 19, 2019, 10:15:08 AM »
I have critical issue after upgrading On Premise Console to latest version 7.16. Installer finished normally, it just upgraded Postgres, created backup dump, installed MS C++ 2017 and upgraded console, but at the end it refuses to start. Avast Console Service won't start. Log files shows error:

2019-12-19 00:07:12.740 ERROR [] [] o.s.boot.SpringApplication [main]: Application run failed (SpringApplication.java:842)
java.lang.IllegalStateException: java.lang.IllegalStateException: Logback configuration error detected:

Didn't you sometimes earlier change log settings in your config?

Offline Infratech Solutions

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #19 on: December 19, 2019, 10:25:10 AM »
Check the permisions on the file logbak.xml on C:\Program Files\AVAST Software\Management Console\console\config

Offline Jarosław30

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #20 on: December 19, 2019, 10:25:54 AM »
No, I didn't. Log settings were default ones.

Offline Jarosław30

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #21 on: December 19, 2019, 10:31:20 AM »
This file have 'Full control' for groups SYSTEM and Administrators. That's all.
Avast console was launched on user Administrator which is a member of group Administrators

Offline Infratech Solutions

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #22 on: December 19, 2019, 10:34:13 AM »
Can you read the file? Test to give access to ALL and restart.

Offline GeorgeP

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #23 on: December 19, 2019, 10:43:16 AM »
This file have 'Full control' for groups SYSTEM and Administrators. That's all.
Avast console was launched on user Administrator which is a member of group Administrators

This appears to be an issue we've come across previously - can you please send me your registered details so I can forward you a workaround?

Thanks,

George

Offline Jarosław30

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #24 on: December 19, 2019, 10:48:02 AM »
I just sent you an email.

Offline GeorgeP

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #25 on: December 19, 2019, 11:06:35 AM »
I just sent you an email.

Thank you - information is on its way. Based on the results, we will post a KB about the issue here.

Thanks,

George

Offline Andy_78

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #26 on: December 19, 2019, 04:19:44 PM »
I'm having a very similar issue.  I just created a new thread.

I have critical issue after upgrading On Premise Console to latest version 7.16. Installer finished normally, it just upgraded Postgres, created backup dump, installed MS C++ 2017 and upgraded console, but at the end it refuses to start. Avast Console Service won't start. Log files shows error:

2019-12-19 00:07:12.740 ERROR [] [] o.s.boot.SpringApplication [main]: Application run failed (SpringApplication.java:842)
java.lang.IllegalStateException: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
       at org.springframework.boot.context.logging.LoggingApplicationListener.initializeSystem(LoggingApplicationListener.java:276)
       at org.springframework.boot.context.logging.LoggingApplicationListener.initialize(LoggingApplicationListener.java:237)
       at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEnvironmentPreparedEvent(LoggingApplicationListener.java:200)
       at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEvent(LoggingApplicationListener.java:173)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
       at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:127)
       at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
       at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
       at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:358)
       at org.springframework.boot.SpringApplication.run(SpringApplication.java:317)
       at com.avast.bc.BusinessConsoleApplication.main(BusinessConsoleApplication.java:50)
Caused by: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
       at org.springframework.boot.logging.logback.LogbackLoggingSystem.loadConfiguration(LogbackLoggingSystem.java:166)
       at org.springframework.boot.logging.AbstractLoggingSystem.initializeWithSpecificConfig(AbstractLoggingSystem.java:67)
       at org.springframework.boot.logging.AbstractLoggingSystem.initialize(AbstractLoggingSystem.java:57)
       at org.springframework.boot.logging.logback.LogbackLoggingSystem.initialize(LogbackLoggingSystem.java:114)
       at org.springframework.boot.context.logging.LoggingApplicationListener.initializeSystem(LoggingApplicationListener.java:269)
       ... 12 common frames omitted
2019-12-19 00:07:12.846 ERROR [] [] com.avast.bc.StartupListener [main]: Start failed: java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]] (BusinessConsoleApplication.java:58)

Need urgent fix.

Offline johan27

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Re: Avast Business On-Premise Management Console Version 7.16
« Reply #27 on: December 20, 2019, 08:24:02 AM »
Similar problems for me!!


2019-12-19 22:32:44 Commons Daemon procrun stderr initialized
Logging system failed to initialize using configuration from '../config/logback.xml'
java.lang.IllegalStateException: Logback configuration error detected:
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@30:31 - no applicable action for [totalSizeCap], current ElementPath  is [[configuration][appender][rollingPolicy][timeBasedFileNamingAndTriggeringPolicy][totalSizeCap]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@78:85 - no applicable action for [rollingPolicy], current ElementPath  is [[configuration][appender][rollingPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@79:30 - no applicable action for [fileNamePattern], current ElementPath  is [[configuration][appender][rollingPolicy][fileNamePattern]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@80:23 - no applicable action for [minIndex], current ElementPath  is [[configuration][appender][rollingPolicy][minIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@81:23 - no applicable action for [maxIndex], current ElementPath  is [[configuration][appender][rollingPolicy][maxIndex]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@84:89 - no applicable action for [triggeringPolicy], current ElementPath  is [[configuration][appender][triggeringPolicy]]
ERROR in ch.qos.logback.core.joran.spi.Interpreter@85:26 - no applicable action for [maxFileSize], current ElementPath  is [[configuration][appender][triggeringPolicy][maxFileSize]]
   at org.springframework.boot.logging.logback.LogbackLoggingSystem.loadConfiguration(LogbackLoggingSystem.java:166)
   at org.springframework.boot.logging.AbstractLoggingSystem.initializeWithSpecificConfig(AbstractLoggingSystem.java:67)
   at org.springframework.boot.logging.AbstractLoggingSystem.initialize(AbstractLoggingSystem.java:57)
   at org.springframework.boot.logging.logback.LogbackLoggingSystem.initialize(LogbackLoggingSystem.java:114)
   at org.springframework.boot.context.logging.LoggingApplicationListener.initializeSystem(LoggingApplicationListener.java:269)
   at org.springframework.boot.context.logging.LoggingApplicationListener.initialize(LoggingApplicationListener.java:237)
   at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEnvironmentPreparedEvent(LoggingApplicationListener.java:200)
   at org.springframework.boot.context.logging.LoggingApplicationListener.onApplicationEvent(LoggingApplicationListener.java:173)
   at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
   at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
   at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
   at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:127)
   at org.springframework.boot.context.event.EventPublishingRunListener.environmentPrepared(EventPublishingRunListener.java:74)
   at org.springframework.boot.SpringApplicationRunListeners.environmentPrepared(SpringApplicationRunListeners.java:54)
   at org.springframework.boot.SpringApplication.prepareEnvironment(SpringApplication.java:358)
   at org.springframework.boot.SpringApplication.run(SpringApplication.java:317)
   at com.avast.bc.BusinessConsoleApplication.main(BusinessConsoleApplication.java:50)

Offline GeorgeP

  • Administrator
  • Jr. Member
  • *
  • Posts: 34
Re: Avast Business On-Premise Management Console Version 7.16
« Reply #28 on: December 20, 2019, 01:21:39 PM »
Hi,

We will be posting a KB later today regarding this issue, you can use these steps in the meantime:

-   Download the logback.zip:

https://share.avg.com/steam/SMB/logback.zip

-   Extract the logback.xml to the disk.
-   Rename the existing logback.xml in C:\Program Files\Avast Software\Management Console\console\config\ (e.g. logback.xml.old).
-   Copy the logback.xml from the extracted zip to the config folder.
-   Start the Avast Business Management Console service.
-   Restart both of the Avast Business Management Console services.
-   The Avast Business Management Console should now be accessible.

Any issues please let me know.

Thanks,

George

Offline johan27

  • Newbie
  • *
  • Posts: 6
Re: Avast Business On-Premise Management Console Version 7.16
« Reply #29 on: December 20, 2019, 01:52:07 PM »
Hi,

We will be posting a KB later today regarding this issue, you can use these steps in the meantime:

-   Download the logback.zip:

https://share.avg.com/steam/SMB/logback.zip

-   Extract the logback.xml to the disk.
-   Rename the existing logback.xml in C:\Program Files\Avast Software\Management Console\console\config\ (e.g. logback.xml.old).
-   Copy the logback.xml from the extracted zip to the config folder.
-   Start the Avast Business Management Console service.
-   Restart both of the Avast Business Management Console services.
-   The Avast Business Management Console should now be accessible.

Any issues please let me know.

Thanks,

George


It worked!! Thanks George!