So I go to the process of scanning my computer to do the cleanup and when I go to finish the dang clean button is DEAD! No response. Why is that?
Hi,
just to understand better the problem you have let me ask whether the button you are talking about is the one which is shown on the attached picture?
If so I would like to ask you to provide us with the logs from your machine.
You can simply send them by executing our log collector utility from this path
C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.
Thank you.