Author Topic: refund not credited into account  (Read 412 times)

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Offline Yasir6

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refund not credited into account
« on: October 11, 2019, 11:44:26 AM »
Hi team,

I got email from avast this morning IST time  confirming the refund processing but the amount is still not credited in my account.


REFUND DETAILS

 

Order ID:
67740910000
Amount:
19.67USD
 


Request you to look in to it and provide teh time by when the amount will be credited.

Regards,
Yasir

Offline DavidR

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Re: refund not credited into account
« Reply #1 on: October 11, 2019, 02:41:38 PM »
If you only got the notification today, confirming the refund process it doesn't happen immediately.

It depends on how you paid, if you used a bank payment than that could take 3-5 banking days to complete.
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Offline bob3160

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Re: refund not credited into account
« Reply #2 on: October 11, 2019, 02:46:58 PM »
If you only got the notification today, confirming the refund process it doesn't happen immediately.

It depends on how you paid, if you used a bank payment than that could take 3-5 banking days to complete.
As with most things in life, there is no instant gratification. Some patience is always required. :)
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Offline Mark924

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Re: refund processed yet, not credited in to my debit card account
« Reply #3 on: January 11, 2020, 04:52:33 AM »
Hi team!

I would like to ask the status of my refund.

Background: my avast account auto renewed itself and charged me with a specific amount last december 29, 2019. I received a confirmation email saying that my refund has already been processed. As seen below. However it's already been 10 working days and yet and debut card has not received an invoice yet. What are the next steps to this? Thank you!

REFUND DETAILS
 
Order ID:
70976277200
Amount:
₱ 690.00



Offline bob3160

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Re: refund processed yet, not credited in to my debit card account
« Reply #4 on: January 11, 2020, 01:30:33 PM »
Hi team!

I would like to ask the status of my refund.

Background: my avast account auto renewed itself and charged me with a specific amount last december 29, 2019. I received a confirmation email saying that my refund has already been processed. As seen below. However it's already been 10 working days and yet and debut card has not received an invoice yet. What are the next steps to this? Thank you!

REFUND DETAILS
 
Order ID:
70976277200
Amount:
₱ 690.00
Contact Sales:  https://support.avast.com/en-us/contact/enter/
[/size]If you don't have an order # use 00000000 then explain your problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq