Author Topic: Avast 14.2 not updating virus definitions ...  (Read 6647 times)

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Offline guillaumelou

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Re: Avast 14.2 not updating virus definitions ...
« Reply #30 on: October 19, 2019, 11:41:41 AM »
Hi,

Thanks for the great job, works perfectly on mine too !

Offline Dennis46

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Re: Avast 14.2 not updating virus definitions ...
« Reply #31 on: October 20, 2019, 04:08:58 AM »
Hi Onderj,

I hate to be a wet blanket here, but it's still not working correctly.  When I update, it gives me the update info and time stamp, but it doesn't change to the correct virus def.  Right now is shows 19101806 on the main UI screen when I click on About.  Today is the 19th so I should be seeing 191019xx.  If I check the streaming, it shows 19101902 as the latest stream.  So, as you can see it's not updating the main UI.  We shouldn't have to go to the Streaming area to make sure we are updated.

Thanks for your help on this, but Avast needs to look deeper into the problem.

Dennis

Offline YYZGB

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Re: Avast 14.2 not updating virus definitions ...
« Reply #32 on: October 20, 2019, 10:17:59 PM »
If I am not mistaken, it was posted earlier that the streaming updates will not update the version number you see in the About page

There are streaming updates every 5-10 minutes that do not change the version number but you should still see an update about once a day for the master VPS update

Offline .: Mac :.

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Re: Avast 14.2 not updating virus definitions ...
« Reply #33 on: October 20, 2019, 11:40:28 PM »
Correct streaming updates do not update the VPS version, but the main VPS package update does. Historically it was daily, lately that has slowed down and sometimes is daily and sometimes every few days.

The streaming update platform is faster to respond to new threats than the old way of releasing a VPS package. Its also faster to correct an issue like a false positive. As Ondrej noted, its irrelevant the date of the VPS package and more relevant to the date/time of the last update downloaded but coming from a business background I can understand the issue with VPN and NAC/NAP type sensors checking Virus database dates.

 I think it would be reasonable to do a VPS update every three days, with streaming updates in between. This should satisfy the strictest enterprise policies.
"People who are really serious about software should make their own hardware." - Alan Kay

Offline Dennis46

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Re: Avast 14.2 not updating virus definitions ...
« Reply #34 on: October 22, 2019, 01:35:36 PM »
Hi Onderj,

Just wanted to let you know that as of yesterday 10-21-2019 the UI is now changing to the correct virus def after clicking on Update!

Thanks you for all your work on getting this resolved.  Very much appreciated.

Dennis

Offline facundo.pedrazzini

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Re: Avast 14.2 not updating virus definitions ...
« Reply #35 on: December 01, 2019, 12:58:05 AM »
Hi, I'm using avast and having the same problem... It says that is up to date, but when I try to connect to my work vpn fails with this error:
Code: [Select]
[2019-11-29 23:39:03] INFO: Antivirus Virus Definition scan failed
My work use CitrixEndpointAnalysis to check it.

I have this definitions installed:
Code: [Select]
19112602
19112902_stream
19113000_stream

Any suggestion to solve this? is preventing me from working.

Offline YYZGB

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Re: Avast 14.2 not updating virus definitions ...
« Reply #36 on: December 01, 2019, 01:27:55 AM »
Looks correct to me as a user that is what I have on my Mac also .. all good here - nothing AFAIK to fix IMHO

Offline guillaumelou

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Re: Avast 14.2 not updating virus definitions ...
« Reply #37 on: December 04, 2019, 01:38:25 PM »
One more time ? ok streaming works, but 1 week without vps udate seems a bit long...


Offline guillaumelou

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Re: Avast 14.2 not updating virus definitions ...
« Reply #38 on: December 04, 2019, 05:13:44 PM »
It's OK by now.