No Login Screen

[CTWarmbrodt]

I'm trying to log into Excellus BCBS on this browser; but when I do, the prompt for Member Login won't show. For precaution, I've changed the website's settings so that flash would be able to run on that site. I mentioned this much because I tried doing it on a different browser, and it's displaying the login prompt, no problem.

Am I doing something wrong, and is there a way to fix this?

[Gabriel392]

Hi CTWarmbrodt,

Thanks for reporting this issue. I took a look into it yesterday and encountered the same issue, however upon checking the site again today I am now able to see the Member Login prompt. Could you check the site again and see if it's still an issue. Could you also send us your diagnostic information in the event it is?

1. Open the browser and click on the menu icon (3 dots)
2. Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
3. Click on "Diagnostic Information" (this will open a pop-up window)
4. Click the "COPY TO CLIPBOARD" button to capture the information and paste it here.

Thank you!