Author Topic: Virus definitions  (Read 74553 times)

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Offline DavidR

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Re: Virus definitions
« Reply #120 on: October 23, 2019, 10:08:58 AM »
Automatically updated to ver.191022-2 :) but on about it is still "191018-6" :( had to restart the system.

So partly fixed... :-\

Well I think that is an entirely different bug, not directly related to Virus Definitions (of this topic) and the UI reporting which version you have. 

In About Avast mine shows an even earlier version, 191012-6, Menu > Settings > Update, 191022-2 (correct) and defs 19102202.  This bug predates the VPS Issue.
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Offline Asyn

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Re: Virus definitions
« Reply #121 on: October 23, 2019, 10:50:33 AM »
Automatically updated to ver.191022-2 :) but on about it is still "191018-6" :( had to restart the system.

So partly fixed... :-\
Well I think that is an entirely different bug, not directly related to Virus Definitions (of this topic) and the UI reporting which version you have. 

In About Avast mine shows an even earlier version, 191012-6, Menu > Settings > Update, 191022-2 (correct) and defs 19102202.  This bug predates the VPS Issue.
Confirmed, see Reply #104.
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Offline max_headroom

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Re: Virus definitions
« Reply #122 on: October 23, 2019, 12:22:20 PM »

Stuck again.



Offline max_headroom

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Re: Virus definitions
« Reply #123 on: October 23, 2019, 12:30:11 PM »
I have been stuck on update for half an hour.. or more. Nothing moving. suggestions?
I have not used my computer in a wk would like to use it today

If i right click on the Avast icon in the system tray and then use the update option in the pop up i get this (pic 1 below) the small circle keeps going round and the update page doesn't appear.






To get round this open Avast and try - Menu - settings - update.




« Last Edit: October 23, 2019, 12:32:50 PM by max_headroom »

Offline Asyn

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Re: Virus definitions
« Reply #124 on: October 23, 2019, 12:44:35 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.
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Offline max_headroom

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Re: Virus definitions
« Reply #125 on: October 23, 2019, 12:59:45 PM »
Thanks for letting us know Asyn.


« Last Edit: October 23, 2019, 01:02:27 PM by max_headroom »

Offline NON

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Re: Virus definitions
« Reply #126 on: October 23, 2019, 01:10:21 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.

Wow. :o

For anyone interested, these are from business sections:
https://status.cloudcare.avg.com/incidents/jsdnf7m2pn7n

And mentioned Oct 21 communication is this:
https://blog.avast.com/ccleaner-fights-off-cyberespionage-attempt-abiss
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Offline conrad1961

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Re: Virus definitions
« Reply #127 on: October 23, 2019, 01:41:41 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.


Well looking at this thread not sure how it was communicated as it is obvious the posters, including me, knew nothing until Asyn posted. Given the nature this should really have been posted on this forum when it was issued.

Offline bob3160

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Re: Virus definitions
« Reply #128 on: October 23, 2019, 03:48:47 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.

Wow. :o

For anyone interested, these are from business sections:
https://status.cloudcare.avg.com/incidents/jsdnf7m2pn7n

And mentioned Oct 21 communication is this:
https://blog.avast.com/ccleaner-fights-off-cyberespionage-attempt-abiss
Also posted on this forum here.
https://forum.avast.com/index.php?topic=66267.msg1523528#msg1523528
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Offline DavidR

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Re: Virus definitions
« Reply #129 on: October 23, 2019, 04:23:30 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.


Well looking at this thread not sure how it was communicated as it is obvious the posters, including me, knew nothing until Asyn posted. Given the nature this should really have been posted on this forum when it was issued.

I think (I know thinking is dangerous) whilst investigations were on-going, giving this kind of detail would (surely) tip your hand to the attacker that you were onto it and investigating it/them with a view to catching/prosecuting the perpetrator/s.
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Offline Infratech Solutions

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Re: Virus definitions
« Reply #130 on: October 23, 2019, 04:36:54 PM »
VPS for Avast Business version 8.x has been released, and will follow the same update cycle as versions 9.x - 19.7. We are still working hard on returning to our regular process of issuing daily VPS updates.

Offline Dperilli

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Re: Virus definitions
« Reply #131 on: October 23, 2019, 06:03:00 PM »
VPS for Avast Business version 8.x has been released, and will follow the same update cycle as versions 9.x - 19.7. We are still working hard on returning to our regular process of issuing daily VPS updates.

Got a "Database updated from 191009-04 to 191012-08" using the "Avast VPS update for versions 5 to 8" from the https://www.avast.com/en-us/download-update page

Offline conrad1961

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Re: Virus definitions
« Reply #132 on: October 23, 2019, 07:42:53 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.


Well looking at this thread not sure how it was communicated as it is obvious the posters, including me, knew nothing until Asyn posted. Given the nature this should really have been posted on this forum when it was issued.

I think (I know thinking is dangerous) whilst investigations were on-going, giving this kind of detail would (surely) tip your hand to the attacker that you were onto it and investigating it/them with a view to catching/prosecuting the perpetrator/s.

I was having a whinge about the fact that Avast had communicated about the attempt on the 21st yet we knew nothing until today and only after Asyn's post. There should be some facility on a user forum like this to clearly post such information once issued.

Offline bob3160

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Re: Virus definitions
« Reply #133 on: October 23, 2019, 08:49:39 PM »
INFO: Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for all Avast products versions 9.x - 19.x for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.

For Avast users who are currently still using an Avast version 8.x, the VPS updates are on hold and undergoing rigorous inspection. We are working hard to resolve this as soon as possible.

Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.


Well looking at this thread not sure how it was communicated as it is obvious the posters, including me, knew nothing until Asyn posted. Given the nature this should really have been posted on this forum when it was issued.

I think (I know thinking is dangerous) whilst investigations were on-going, giving this kind of detail would (surely) tip your hand to the attacker that you were onto it and investigating it/them with a view to catching/prosecuting the perpetrator/s.

I was having a whinge about the fact that Avast had communicated about the attempt on the 21st yet we knew nothing until today and only after Asyn's post. There should be some facility on a user forum like this to clearly post such information once issued.
It is posted on the forum and in the Avast blog
Forum -> https://forum.avast.com/index.php?topic=66267.msg1523528#msg1523528
Blog -> https://blog.avast.com/ccleaner-fights-off-cyberespionage-attempt-abiss
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Offline Be Secure

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Re: Virus definitions
« Reply #134 on: October 24, 2019, 05:46:05 AM »
Automatically updated to ver.191022-2 :) but on about it is still "191018-6" :( had to restart the system.

So partly fixed... :-\

Well I think that is an entirely different bug, not directly related to Virus Definitions (of this topic) and the UI reporting which version you have. 

In About Avast mine shows an even earlier version, 191012-6, Menu > Settings > Update, 191022-2 (correct) and defs 19102202.  This bug predates the VPS Issue.
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