Author Topic: Uninstall and install avast  (Read 1926 times)

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Offline Lenik

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  • Posts: 2
Uninstall and install avast
« on: October 16, 2019, 12:22:13 PM »
Hello,
after installing MAC OS Catalina I cannot find avast installed anywhere. If I want to install it, it will tell me that I have to uninstall it first. Is it possible to reinstall it?
You can answer in czech language. :-)
L.

Offline jakub.bednar

  • Avast team
  • Jr. Member
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  • Posts: 35
Re: Uninstall and install avast
« Reply #1 on: October 16, 2019, 05:26:13 PM »
Hello Lenik,

I will stick to english just in case someone else encounters a similar problem.

1. I would try to open our uninstaller. It is located in /Applications/Avast.app/Contents/Backend/utils/com.avast.uninstall.app and try to uninstall the AV. It might be that just the UI refuses to open for some reason.

2. If the uninstaller is not there (maybe the entire /Applications/Avast.app might not be there), then I would recommend deleting /Library/Application Support/Avast

You should be able to install Avast again after that.

Please let us know whether you managed to resolve the issue and what helped.

Best regards,

Jakub

Offline Lenik

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  • Posts: 2
Re: Uninstall and install avast
« Reply #2 on: October 17, 2019, 06:42:27 PM »
Hello Jakub,
thank you for your advice. The second option worked. I had to delete directory Avast in Library. Then the installation was done.
Thanks so much.
L.