Author Topic: VPS Update Delivery Degradation  (Read 416 times)

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Offline mickey.b

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VPS Update Delivery Degradation
« on: October 16, 2019, 06:44:27 PM »
Incident Report for Avast Business Managed Antivirus

The VPS feature is currently experiencing delivery issues and we are working to resolve this imminently.
Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
Source - http://avastbusiness.statuspage.io/incidents/q5crt5f2lmh0
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support

Offline mickey.b

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Virus Definition Update Delivery Degradation
« Reply #1 on: October 17, 2019, 05:49:35 PM »
Incident Report for Avast Business Managed Antivirus

We are continuing to experience issues with the delivery of our virus definitions, and are working to resolve this as soon as possible.
At this time, the most recent virus definitions have been deployed for the latest versions of Avast for Windows, and we are working on bringing Mac, Linux and Avast legacy for Windows back up-to-date.
The effect here is that devices will show as out-of-date/trigger configured notifications.
Avast's threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
In the meantime, users can temporarily disable the "virus database is out of date" notification within the Avast Business Management console as detailed here: https://kb.support.business.avast.com/GetPublicArticle?title=Turning-Off-VirusDatabase-Notifications
Source - https://avastbusiness.statuspage.io/incidents/c0mbf5ycd0c3
« Last Edit: October 18, 2019, 03:48:19 PM by mickey.b »
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support