Author Topic: VPS Update Delivery Degradation  (Read 1084 times)

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Offline mickey.b

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VPS Update Delivery Degradation
« on: October 16, 2019, 06:45:52 PM »
Incident Report for CloudCare

The VPS feature is currently experiencing delivery issues and we are working to resolve this imminently.
Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
Source - https://status.cloudcare.avg.com/incidents/1q2ntzxvt71w
« Last Edit: October 17, 2019, 05:44:26 PM by mickey.b »
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support

Offline mickey.b

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Virus Definition Update Delivery Degradation
« Reply #1 on: October 17, 2019, 05:38:23 PM »
Incident Report for CloudCare
We are continuing to experience issues with the delivery of our virus definitions, and are working to resolve this as soon as possible.
The effect here is that devices will show as out-of-date/trigger configured alerts.
At this time, the most recent virus definitions have been deployed for the latest versions of Avast for Windows.
Avast's threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
In the meantime, users can temporarily disable the "out-of-date virus definitions" alert within the CloudCare portal.
Source - https://status.cloudcare.avg.com/incidents/jsdnf7m2pn7n
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support