Author Topic: Avast stopped working after update  (Read 1182 times)

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Offline Ferrara

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Avast stopped working after update
« on: October 20, 2019, 05:21:46 AM »
I got the popup on my desktop saying Avast needs to restart computer. I did so. From that point on the Avast icon in the system tray gives a RED X and tells me my PC is unprotected. Tried restarting twice. Same deal. When I try to open the Avast UI I get a window that says "loading... this shouldn't take long" and EXIT button. So I called my Dell service tech and he did a complete uninstall and reinstall of Avast, using the avastclean.exe. It did the same thing. Red X in the system tray showing Avast is not protecting my PC. So I completely uninstalled AVAST a second time and have not reinstalled. Seems to be a bug in the update to Avast.

I have been using Avast Free Antivirus for over 15 years and it has served me well. I would like to continue using it if this bug gets fixed. Now I am just using Windows 10 security to protect my computer.

Please advise if this is a reported bug and if it is to be fixed, or if there is something I need to do. Spent close to an hour on the phone with Dell tech and we are unable to get Avast running again.

Offline Pako7

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Re: Avast stopped working after update
« Reply #1 on: October 20, 2019, 08:26:23 AM »
hello buddy ! ..did you try to repair your antivirus?
WinXP ProSP3/ Core2Duo E8300/ 6GB Ram/ avast! Premire 20.3.2405 (Build 20.3.5200.561) / Chromium Edge Version 81.0.416.72 (Official build) (64-bit), Avast Cleanup ,avast! mobile security

Offline bob3160

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Re: Avast stopped working after update
« Reply #2 on: October 20, 2019, 05:26:34 PM »
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Ferrara

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Re: Avast stopped working after update
« Reply #3 on: October 20, 2019, 06:07:00 PM »
Did another clean uninstall and reinstall. Worked this time. Problem solved. Another minor issue, though, which I will post in a new thread. Thanks.

Offline bob3160

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Re: Avast stopped working after update
« Reply #4 on: October 20, 2019, 06:46:35 PM »
Did another clean uninstall and reinstall. Worked this time. Problem solved. Another minor issue, though, which I will post in a new thread. Thanks.
You're welcome. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq