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off 79,99 USD from my card
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Topic: off 79,99 USD from my card (Read 1485 times)
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Степан11
Newbie
Posts: 3
off 79,99 USD from my card
«
on:
October 21, 2019, 12:42:03 PM »
DRI * AVAST Software 10/17/2019 at 18:00 deducted from my card 79,99 USD (last figures 6830)
ste*********1@gmail.com
I did not consent to the extension of services.
* and it’s not clear where these numbers come from
Please, return the money.
«
Last Edit: October 21, 2019, 01:46:35 PM by r@vast
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: off 79,99 USD from my card
«
Reply #1 on:
October 21, 2019, 01:10:29 PM »
->
https://support.avast.com/article/24/
(Orders/Renewals/Refunds)
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Степан11
Newbie
Posts: 3
Re: off 79,99 USD from my card
«
Reply #2 on:
October 21, 2019, 01:28:25 PM »
I turned to support, no one answered me!
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: off 79,99 USD from my card
«
Reply #3 on:
October 21, 2019, 01:31:38 PM »
Be patient, a refund can take up to 7 business days. Note, don't submit multiple tickets (FIFO).
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
r@vast
Avast team
Massive Poster
Posts: 2761
Re: off 79,99 USD from my card
«
Reply #4 on:
October 21, 2019, 02:13:13 PM »
Quote from: Степан11 on October 21, 2019, 01:28:25 PM
I turned to support, no one answered me!
Hi, we have received your case.
An agent will look into it and get back to you.
Logged
Степан11
Newbie
Posts: 3
Re: off 79,99 USD from my card
«
Reply #5 on:
October 23, 2019, 10:27:59 AM »
Thank you for your help, you are the best!
Logged
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: off 79,99 USD from my card
«
Reply #6 on:
October 23, 2019, 10:43:00 AM »
Thanks for the feedback.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
off 79,99 USD from my card