Author Topic: Avast Free email alerts not working  (Read 1198 times)

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Offline Maercoen

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Avast Free email alerts not working
« on: October 23, 2019, 04:34:23 PM »
I'm hoping someone from the community can offer some assistance with this issue. About a month ago, the Avast Free antivirus we use stopped being able to send email alerts. When I went into the settings for Alerts and attempted to send the test email, I received this error:
"Error while sending the alert. A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call."
I've tried Googling the issue but haven't been able to find a solution. Has anyone else had this problem and were you able to resolve it? Thank you very much for your help and time.

Offline Pondus

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Re: Avast Free email alerts not working
« Reply #1 on: October 23, 2019, 04:37:31 PM »

Offline DavidR

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Re: Avast Free email alerts not working
« Reply #2 on: October 23, 2019, 04:42:09 PM »
Personally I have never managed to get this function to work (was able to send test email) in Avast Free and I have been using Avast Free for over 15 years. 

Good on you if you managed to get it working previously.  I never got any errors as such, it just didn't work.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Maercoen

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Re: Avast Free email alerts not working
« Reply #3 on: October 23, 2019, 05:07:50 PM »
Thank you for the reply. I performed the repair and reboot. Unfortunately it still gives me the same error message.