Author Topic: Getting hacked  (Read 703 times)

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Offline Stephen350

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Getting hacked
« on: October 23, 2019, 09:44:58 PM »
Hi I have had a number of issues over the last week with a number of my Internet accounts being compromised IE EBAY, Amazon, Facebook, Instagram and I believe my E-Mail address.

Can you please advise with the protection I have from you why I have not received any notifications and what can I do ( I am unable to get support on the number given on the site )

regards

Offline r@vast

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Re: Getting hacked
« Reply #1 on: October 24, 2019, 02:25:54 PM »
Hi I have had a number of issues over the last week with a number of my Internet accounts being compromised IE EBAY, Amazon, Facebook, Instagram and I believe my E-Mail address.

Can you please advise with the protection I have from you why I have not received any notifications and what can I do ( I am unable to get support on the number given on the site )

regards

Hi,
Please create a support ticket via https://support.avast.com/en-ww/contact/
Please add screenshots of Password Guardian and https://www.avast.com/hackcheck results to the ticket.
Please add as much detail (of the situation) as possible to the ticket.
Meanwhile, I would suggest that you change your password for all online accounts.