Author Topic: Avast Browser Won't Open  (Read 8886 times)

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Offline moonstardeer

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Avast Browser Won't Open
« on: October 24, 2019, 09:56:37 AM »
My Avast Virus program wouldn't update the virus definitions. I ended up having to uninstall the program and reinstall it. The browser was working before the uninstall but not it isn't. It won't open even if I open it as an administrator. I would just remove it and reinstall it but don't want to loose my bookmarks. Is there a way to reinstall or update the browser without loosing the bookmarks? Are the bookmarks stored in a folder somewhere on the drive?

Offline r@vast

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Re: Avast Browser Won't Open
« Reply #1 on: October 24, 2019, 03:13:57 PM »
My Avast Virus program wouldn't update the virus definitions. I ended up having to uninstall the program and reinstall it. The browser was working before the uninstall but not it isn't. It won't open even if I open it as an administrator. I would just remove it and reinstall it but don't want to loose my bookmarks. Is there a way to reinstall or update the browser without loosing the bookmarks? Are the bookmarks stored in a folder somewhere on the drive?

Hi the latest virus definition would be October 23, 2019

You can find your bookmarks in this location - C:\Users\user1\AppData\Local\AVAST Software\Browser\User Data\Default   (where "user1" refers to the user name you use)

If Avast Secure Browser crashes or won't open, try the following troubleshooting options:
Close Secure Browser and open it again.
Close Secure Browser and "restart" your PC.
Uninstall ( https://support.avast.com/en-us/article/Secure-Browser-FAQ#idt_0440 ) Secure Browser and
reinstall ( https://support.avast.com/en-us/article/Secure-Browser-FAQ#idt_0450 ) it.

For more information please see this article: https://support.avast.com/en-us/article/Secure-Browser-FAQ

Offline moonstardeer

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Re: Avast Browser Won't Open
« Reply #2 on: October 25, 2019, 07:18:27 AM »
Thank you! I did make a copy of the bookmark file just in case. When I uninstalled it I didn't tick the "Also delete your browsing data" box so my bookmarks were in the reinstalled browser.  :)

Offline r@vast

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Re: Avast Browser Won't Open
« Reply #3 on: October 25, 2019, 09:26:23 AM »
Thank you! I did make a copy of the bookmark file just in case. When I uninstalled it I didn't tick the "Also delete your browsing data" box so my bookmarks were in the reinstalled browser.  :)

Thank you for the update. I am glad that your bookmarks are safe.