Author Topic: Avast freeze after disabled  (Read 450 times)

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Offline cheewenglou

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Avast freeze after disabled
« on: October 26, 2019, 01:50:38 PM »
I'm using Avast free version, when I disable it like for 10 minutes, its totally freeze, I can't end task, right click, double click etc. Help!!!

Offline Asyn

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Re: Avast freeze after disabled
« Reply #1 on: October 26, 2019, 04:12:58 PM »
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #2 on: October 26, 2019, 05:04:07 PM »
Latest version of Avast

Windows 10 1903 64bit, even after reset my pc, problem still presist

Currently I have Avast only after resetting

Offline Asyn

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Re: Avast freeze after disabled
« Reply #3 on: October 26, 2019, 05:13:48 PM »
First, be sure to get rid of all remnants of any prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #4 on: October 26, 2019, 05:42:33 PM »
Tried, no luck.it still freeze when I disable it

Offline Asyn

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Re: Avast freeze after disabled
« Reply #5 on: October 26, 2019, 05:53:55 PM »
Why are you trying to disable it..?
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #6 on: October 26, 2019, 05:55:30 PM »
Coz I have some files need to add as exception

Offline Asyn

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Re: Avast freeze after disabled
« Reply #7 on: October 26, 2019, 05:56:36 PM »
Coz I have some files need to add as exception
-> https://support.avast.com/article/168/ (Excluding files/websites)
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #8 on: October 26, 2019, 05:58:49 PM »
Thats not an option, coz I need  Windows Defender as well, so I.have to disable.Avast

Offline Asyn

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Re: Avast freeze after disabled
« Reply #9 on: October 26, 2019, 06:04:16 PM »
Thats not an option, coz I need  Windows Defender as well, so I.have to disable.Avast
-> https://www.avast.com/en-ww/faq.php?article=AVKB43
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #10 on: October 26, 2019, 06:07:32 PM »
Sometimes I need to disable Avast, pls just fix this issue enough

Offline Asyn

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Re: Avast freeze after disabled
« Reply #11 on: October 26, 2019, 06:09:43 PM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Avast freeze after disabled
« Reply #12 on: October 26, 2019, 11:56:25 PM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
Beta isn't an answer.
If you want to use Defender then you need to select Comparability Mode in Avast.

You can not run Avast as a resident AV and Defender at the same time.
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline cheewenglou

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Re: Avast freeze after disabled
« Reply #13 on: October 27, 2019, 03:47:46 AM »
Update: Formatted C drive and reinstalled Windows, problem solved. I think my system is infected or the previous updates messed it up.

ps: This update KB4517389 messed it up, I uninstalled and hide it,  then everything works fine


Topic closed
« Last Edit: October 27, 2019, 08:39:47 AM by cheewenglou »

Offline Asyn

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Re: Avast freeze after disabled
« Reply #14 on: October 27, 2019, 02:58:39 PM »
ps: This update KB4517389 messed it up, I uninstalled and hide it,  then everything works fine
Thanks for the feedback.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0