Author Topic: I bough 2 avast things didnt get the Email  (Read 889 times)

0 Members and 1 Guest are viewing this topic.

Offline joepbr

  • Newbie
  • *
  • Posts: 6
I bough 2 avast things didnt get the Email
« on: October 26, 2019, 06:53:38 PM »
I bough avast cleanup premiun and driver update things i didnt get the Email and cant activate the code I still have the order number  can someone help me i tried to use the  https://www.avast.com/nl-nl/resend-license-paid.php thing but it said it didnt work 

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71072
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: I bough 2 avast things didnt get the Email
« Reply #1 on: October 26, 2019, 06:58:28 PM »
Did you buy from Avast directly or from a reseller..?
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.653] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 91.1 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline joepbr

  • Newbie
  • *
  • Posts: 6
Re: I bough 2 avast things didnt get the Email
« Reply #2 on: October 26, 2019, 07:08:29 PM »
i bough it from the avast menu so avast itself

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71072
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: I bough 2 avast things didnt get the Email
« Reply #3 on: October 26, 2019, 07:09:21 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.653] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 91.1 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline joepbr

  • Newbie
  • *
  • Posts: 6
Re: I bough 2 avast things didnt get the Email
« Reply #4 on: October 26, 2019, 07:13:41 PM »
Already did that but didnt help ( could it be i putted in the wrong Email) i just made this account after the purascha 

Offline joepbr

  • Newbie
  • *
  • Posts: 6
Re: I bough 2 avast things didnt get the Email
« Reply #5 on: October 26, 2019, 07:16:08 PM »
I got the Email with the code (Kinda late) but right thx for the help

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71072
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: I bough 2 avast things didnt get the Email
« Reply #6 on: October 26, 2019, 07:17:52 PM »
I got the Email with the code (Kinda late) but right thx for the help
NP, thanks for the feedback.
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.653] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 91.1 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline joepbr

  • Newbie
  • *
  • Posts: 6
Can't download driver updater
« Reply #7 on: October 26, 2019, 07:24:16 PM »
i tried to download Avast driver updater but it got cancelled by avast antivurs cus there was a virus in to  (ironic)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 71072
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't download driver updater
« Reply #8 on: October 26, 2019, 08:39:29 PM »
i tried to download Avast driver updater but it got cancelled by avast antivurs cus there was a virus in to  (ironic)
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

PS: I'll also forward it...
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.653] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 91.1 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0