Author Topic: Billed for items not showing in Subscriptions  (Read 810 times)

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Offline Kiwiman

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Billed for items not showing in Subscriptions
« on: October 28, 2019, 10:43:53 AM »
I have been billed for Anti-track Premium even though this is not appearing in my list of subscriptions. I am not getting any reaction from Digital River (the billing agency). How can I get my money refunded, I do not want this product?
Today I also started a 30-day trial of Driver Updater. This item is also not showing in my subscriptions listing. How to I cancel this?
NOTE: By law it is required that the seller provides a method for cancellation equal to the original purchase method. In my case this means I need to be able to cancel via Internet, but I only see a telephone number to call.
Thanks, Rene

Offline Asyn

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Re: Billed for items not showing in Subscriptions
« Reply #1 on: October 28, 2019, 10:45:46 AM »
-> (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.81
Avast Wissenswertes (Downloads, Anleitungen & Infos):