Author Topic: Billed for items not showing in Subscriptions  (Read 376 times)

0 Members and 1 Guest are viewing this topic.

Offline Kiwiman

  • Newbie
  • *
  • Posts: 4
Billed for items not showing in Subscriptions
« on: October 28, 2019, 10:43:53 AM »
I have been billed for Anti-track Premium even though this is not appearing in my list of subscriptions. I am not getting any reaction from Digital River (the billing agency). How can I get my money refunded, I do not want this product?
Today I also started a 30-day trial of Driver Updater. This item is also not showing in my subscriptions listing. How to I cancel this?
NOTE: By law it is required that the seller provides a method for cancellation equal to the original purchase method. In my case this means I need to be able to cancel via Internet, but I only see a telephone number to call.
Thanks, Rene

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 67871
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Billed for items not showing in Subscriptions
« Reply #1 on: October 28, 2019, 10:45:46 AM »
-> (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 20.10.2438.Beta#1 [UI.580] - CC 5.74 - EEK - FF ESR 78.5 [NS/AOS/uBO/PB] - TB 78.5 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos):