Author Topic: Avast Safe Browser will not install  (Read 3405 times)

0 Members and 2 Guests are viewing this topic.

Offline YahayKa

  • Jr. Member
  • **
  • Posts: 24
Re: Avast Safe Browser will not install
« Reply #15 on: November 15, 2019, 12:58:09 AM »
any update???

Offline Cristina G

  • Avast team
  • Newbie
  • *
  • Posts: 10
Re: Avast Safe Browser will not install
« Reply #16 on: November 15, 2019, 03:49:20 PM »
Hello! We are still working on this issue. I will let you know when the issue will be solved. Thank you!

Offline YahayKa

  • Jr. Member
  • **
  • Posts: 24
Re: Avast Safe Browser will not install
« Reply #17 on: November 18, 2019, 02:26:02 AM »
Thank you...

Offline YahayKa

  • Jr. Member
  • **
  • Posts: 24
Re: Avast Safe Browser will not install
« Reply #18 on: November 19, 2019, 10:21:08 PM »
new update Cristina???

Offline Cristina G

  • Avast team
  • Newbie
  • *
  • Posts: 10
Re: Avast Safe Browser will not install
« Reply #19 on: November 20, 2019, 09:59:30 AM »
Hello, YahayKa! Unfortunately, we are still working on this issue and our developers are trying to solve it. I will let you know when the issue will be solved. Thank you!

Offline twin99cam

  • Newbie
  • *
  • Posts: 3
Re: Avast Safe Browser will not install
« Reply #20 on: November 20, 2019, 06:04:49 PM »
Same here. ASB was working fine for years, but there was an update. Downloaded install file as indicated in this thread. Window pops up indicating ASB is being installed, but then nothing happens. Rebooted, re-tried several times.

Uninstalled, un-checking box for deleting files. Rebooted. Re-downloaded same install file. Same thing happens. Popup window says "ASB installing" with progress bar.  Progress bar completes left to right in one or two seconds then window closes.  Rinse, repeat numerous times. 

Now I have no ASB and lost numerous open tabs I need. Any way to find history file and copy those to another browser till we get ASB back up? Thanks.

Offline r@vast

  • Avast team
  • Full Member
  • *
  • Posts: 108
Re: Avast Safe Browser will not install
« Reply #21 on: November 21, 2019, 08:49:10 AM »
...Any way to find history file and copy those to another browser till we get ASB back up? Thanks.

Hi,
You can find it here:
C:\Users\yourusername\AppData\Local\AVAST Software\Browser\User Data\Default

(Where yourusername is the account/user profile you use on windows)

Offline kalen37

  • Newbie
  • *
  • Posts: 8
Re: Avast Safe Browser will not install
« Reply #22 on: November 23, 2019, 03:25:53 AM »
Still nothing!?!? Doesn't seem like they are actually working on it.

Offline kalen37

  • Newbie
  • *
  • Posts: 8
Re: Avast Safe Browser will not install
« Reply #23 on: December 07, 2019, 09:19:27 PM »
OK. So I completely uninstalled all Avast products including the anti-virus. Downloaded Avast INternet Security and installed it, added activation code for my subscription. Downloaded Avast Secure Browser and ran install. Still fails, I guess you don't value my subscription?

 Time to find a new Antivirus provider