Author Topic: no subscriptions?  (Read 3148 times)

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Offline bri

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no subscriptions?
« on: October 31, 2019, 01:29:59 AM »
I bought an avast ultimate license and activated it on a windows laptop and a android phone but when i go online to my.avast it says no subscriptions?Is this normal?

Offline r@vast

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Re: no subscriptions?
« Reply #1 on: October 31, 2019, 11:15:35 AM »
Hi,  I have sent you a PM.

Offline bri

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Re: no subscriptions?
« Reply #2 on: October 31, 2019, 10:35:07 PM »
pm sent

Offline pilgrim153

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Re: no subscriptions?
« Reply #3 on: November 13, 2019, 08:04:03 PM »
Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.

What is a pm?

Offline Asyn

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Re: no subscriptions?
« Reply #4 on: November 14, 2019, 09:20:59 AM »
Win 8.1 [x64] - Avast PremSec 20.10.2440.Beta#3 [UI.580] - CC 5.74 - EEK - FF ESR 78.5 [NS/AOS/uBO/PB] - TB 78.5 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: no subscriptions?
« Reply #5 on: November 14, 2019, 09:30:47 AM »
Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.
Hi,

I have sent you a PM.

Offline Corey47

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Re: no subscriptions?
« Reply #6 on: February 08, 2020, 06:03:15 PM »
I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

Offline r@vast

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Re: no subscriptions?
« Reply #7 on: February 10, 2020, 01:10:21 PM »
I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

Hi,

Since you purchased your license through a reseller, it will unfortunately not be displayed in your Avast account.