Author Topic: no subscriptions?  (Read 5098 times)

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Offline bri

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no subscriptions?
« on: October 31, 2019, 01:29:59 AM »
I bought an avast ultimate license and activated it on a windows laptop and a android phone but when i go online to my.avast it says no subscriptions?Is this normal?

Offline r@vast

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Re: no subscriptions?
« Reply #1 on: October 31, 2019, 11:15:35 AM »
Hi,  I have sent you a PM.

Offline bri

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Re: no subscriptions?
« Reply #2 on: October 31, 2019, 10:35:07 PM »
pm sent

Offline pilgrim153

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Re: no subscriptions?
« Reply #3 on: November 13, 2019, 08:04:03 PM »
Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.

What is a pm?

Offline Asyn

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Re: no subscriptions?
« Reply #4 on: November 14, 2019, 09:20:59 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: no subscriptions?
« Reply #5 on: November 14, 2019, 09:30:47 AM »
Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.
Hi,

I have sent you a PM.

Offline Corey47

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Re: no subscriptions?
« Reply #6 on: February 08, 2020, 06:03:15 PM »
I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

Offline r@vast

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Re: no subscriptions?
« Reply #7 on: February 10, 2020, 01:10:21 PM »
I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

Hi,

Since you purchased your license through a reseller, it will unfortunately not be displayed in your Avast account.