Author Topic: Buying 2 separate product combined automatically?  (Read 1851 times)

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Offline joinwoo

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Buying 2 separate product combined automatically?
« on: November 04, 2019, 08:45:54 AM »
I have using Avast Internet Security for year for 3 pcs Plan .
I have bought another Business Antivirus Pro Plus yesterday for another 3 pcs . But the subscription of two is same .
 Whatever how many times i try , to install the business Antivirus Pro By could installer . It just canlt install right or can't take the new subscription

But should these 2 combined ? I pay twice amount of 2 plans . Why should them combined to using on 3 device only ?Or am i missing something 

Offline Asyn

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Re: Buying 2 separate product combined automatically?
« Reply #1 on: November 04, 2019, 09:00:01 AM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline joinwoo

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Re: Buying 2 separate product combined automatically?
« Reply #2 on: November 04, 2019, 09:13:33 AM »
All directly on avast website

Offline Asyn

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Re: Buying 2 separate product combined automatically?
« Reply #3 on: November 04, 2019, 09:16:09 AM »
OK, AIS is a consumer product while APP is a business product, not sure if they can be combined.
Best you contact Business Sales: https://www.avast.com/business-sales.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline joinwoo

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Re: Buying 2 separate product combined automatically?
« Reply #4 on: November 04, 2019, 09:34:10 AM »
They in fact now combined , i want them separate

Offline Asyn

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Re: Buying 2 separate product combined automatically?
« Reply #5 on: November 04, 2019, 09:38:06 AM »
As said, contact Business Sales, they should be able to help.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0