The instructions are to check why the Standard Shield is greyed out, terminated. It starts as a windows service and should be automatic.
You say you followed the instructions, then what did you find ?
Was the service set to Automatic, Manual or Disabled ?
Terminate the Outlook/Exchange provider and should stop the waiting for sub-system message.
We still don't know what providers you have running, just that 5 are and 2 aren't Tech asked this before.
7 providers, 5 running.
Please, name the providers one by one (at left), which is disabled and which is not... specially Standard Shield...
We ask questions to help us to offer advice and help.
With all that is going on I believe it would probably be quicker to reinstall avast.
Download the latest version of avast and save it to your hard disk so you can find it again. Download the avast! Uninstall Utility,
find it here, save that too.
1. Ensure you are off-line and uninstall avast, reboot.
2. Run the avast uninstall utility, reboot.
3. Install the latest version of avast you downloaded, reboot, enter registration key.