Author Topic: SOA Record not found  (Read 1851 times)

0 Members and 1 Guest are viewing this topic.

Offline Chris7H7

  • Newbie
  • *
  • Posts: 8
SOA Record not found
« on: October 28, 2019, 06:19:22 PM »
I can reach a certain websites with Firefox, but not with Avast browser. If I get it analised this is the message the site gives as reason. What does this means, it worked up to this afternoon.
https://www.site24x7.com/dns-lookup.html
Get same rsults for these, no problems to other sites.
www.mybroadband.co.za
(www.pinterest.co.uk)
(www.practicalmachinist.com)
In red:
The SOA record for the zone is required to be present in the primary Name Server and is not found. This usually means that the zone file is not setup properly in the primary Name Server host. It may also be due to any of the following reasons.

+++
The Name Server domain is actually not running at all. Start your Name Server domain before running this test again.
The Name Server domain is not reachable from the Internet because there is a firewall or filtering router that is blocking connections to port 53 on this host for both UDP and TCP connections. The firewall configuration must permit connections on this port from any host on the Internet for the DNS to function properly.

I then found this:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\xxxx>nslookup
Default Server:  wblv-ip-dns.saix.net
Address:  196.43.46.190

> set type=soa
> www.mybroadband.co.za
Server:  wblv-ip-dns.saix.net
Address:  196.43.46.190

Non-authoritative answer:
www.mybroadband.co.za.domain.name       canonical name = za.domain.name
za.domain.name
        primary name server = ns.gransy.com
        responsible mail addr = root.gransy.com
        serial  = 2569769621
        refresh = 86400 (1 day)
        retry   = 900 (15 mins)
        expire  = 1209600 (14 days)
        default TTL = 1800 (30 mins)
>


I found some theory about DNS workings, what I want to know is, what would be the reason it seems the "authoritative DNS servers" are not reached or does not have the record.
However I am puzzeled why I can reach these site no problem with Firefox.
« Last Edit: October 28, 2019, 06:44:50 PM by Chris7H7 »