Well i got an answer per mail.
Not sure if its an autoreply but def not like they had the intention of helping me.
Here is what they send back to me :
„Dear customer,
we are sorry, but our records show no valid purchases with the e-mail address you specified.
Please make sure the information you supplied is correct, and the original purchase was carried out using this email address.
If you purchased your license from an Avast reseller please contact the reseller directly (
http://www.avast.com/locate-dealer).
Best regards,
the Avast team“
Looks to me they just dont care!?
I did buy it from the app it self. I wasnt taking attention if i was loged in.
Since it was the free version of the app it kept asking me to „Upgrade“.
So i wanted to get the key, without success.
Later i realized i on my my Bank data that i did actualy pay 50€ But didnt got a Key.