Author Topic: 已购买,但未收到许可证  (Read 504 times)

0 Members and 1 Guest are viewing this topic.

Offline jaydenshen

  • Newbie
  • *
  • Posts: 1
已购买,但未收到许可证
« on: November 10, 2019, 01:56:45 AM »
I am a Chinese user. After I bought your company's avast ultimate on November 10 at 08:17 local time, After finding the mailbox did not receive the relevant activation license mail, so far have not received (not in the trash). I was through your company China official website (https://www.avast.com/zh-cn/windows) to buy the activation code, the use of E-mail is: jaydenshen@outlook.com, if there is the relevant staff to see this Please contact me via this forum or my email, thank you.
——————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————
我是一名中国使用者,于当地时间11月10日08:17分,购买贵公司的avast ultimate,之后查找邮箱并没有收到相关的激活许可证邮件,至今都还没有收到(垃圾箱里也没有)。我当时是通过贵公司中国官网(https://www.avast.com/zh-cn/windows)购买的激活码,使用的邮箱是:jaydenshen@outlook.com,如果有相关的工作人员看到这封信息的话,请通过这个论坛或我的邮箱联系我,谢谢。

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 61842
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: 已购买,但未收到许可证
« Reply #1 on: November 10, 2019, 07:53:01 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0