Author Topic: Charged by Avast. Don't have an account or an email associated with an account.  (Read 1317 times)

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Offline iam.divine

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Hey,

As title says, I've been charged $90 by Avast and I don't have an account associated with any of my emails. To request a refund I need an order number which I can't access without an email address/account. I feel like I should have at least received a receipt informing me of a charge. The charge was less than 30 days ago, I do not want the product and was unaware I had purchased it. If I can't get a refund, then i will have to initiate a charge back.

Cheers.

Offline Asyn

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To request a refund I need an order number which I can't access...
Just enter/use 00000000 and explain it in your request.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0