Author Topic: Automatic Renew  (Read 1052 times)

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Offline Liquidrwh

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Automatic Renew
« on: November 13, 2019, 09:42:02 AM »
Hi everybody,
I disabled some days ago automatic renew in order to avoid billing charge on my bank account but, despite i had the conformation mail of automatic renew disabling, i got charged of 60 euros ANYWAY.
Now, I opened tickets to be refund but there's still no answer, even if i opened 3 tickets. What am I supposed to do?

Offline Asyn

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Re: Automatic Renew
« Reply #1 on: November 13, 2019, 09:46:18 AM »
Be patient, a refund can take up to 7 business days. Note, don't submit multiple tickets (FIFO).
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