Author Topic: UK customer support telephone number?  (Read 2117 times)

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Offline Lilli6

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UK customer support telephone number?
« on: November 16, 2019, 05:25:57 PM »
Please can you advise if there is a UK number for customer support? I’ve tried all the options on the help pages, have posted a topic in this forum and have even sent a direct message on Twitter and I am getting nowhere. I’m getting quite angry about it now, it should not be this hard to get some help/resolution.

Offline bob3160

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Re: UK customer support telephone number?
« Reply #1 on: November 16, 2019, 09:48:27 PM »
Please can you advise if there is a UK number for customer support? I’ve tried all the options on the help pages, have posted a topic in this forum and have even sent a direct message on Twitter and I am getting nowhere. I’m getting quite angry about it now, it should not be this hard to get some help/resolution.
Maybe if you posted your problem, someone here can supply an answer.
If you have a paid version of Avast, you can get help from Avast here.
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Offline Lilli6

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Re: UK customer support telephone number?
« Reply #2 on: November 16, 2019, 11:23:26 PM »
I have posted my issue on this forum, as the post you have replied to clearly states.

Online DavidR

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Re: UK customer support telephone number?
« Reply #3 on: November 17, 2019, 12:25:41 AM »
I have posted my issue on this forum, as the post you have replied to clearly states.

The issue Bob speaks of is what is it that you are trying to get help with, not that you are trying to get a support telephone number for.  In isolation this topic looks somewhat strange.

For example making this request in the other topic you created and received help on - https://forum.avast.com/index.php?topic=230580.0 - rather than creating another topic, as keeps everything together.
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Offline Lilli6

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Re: UK customer support telephone number?
« Reply #4 on: November 17, 2019, 01:01:26 AM »
I am trying to get help in asking if there is a UK support telephone number. I don’t see that as being an issue. I’m not asking anyone to help with anything specific I am asking if there is a number. I can imagine that the question being added to my previous post would be overlooked since the obvious response to that is to point me to the online contact forms.
I’m not expecting anyone to be psychic and guess what my issue is. I just wanted to know if there was a telephone number. If there isn’t a number then fine, that’s all anyone had to say.

If anyone knows if there is a number then that would be helpful, thank you.

Offline bob3160

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Re: UK customer support telephone number?
« Reply #5 on: November 17, 2019, 01:12:51 AM »
I am trying to get help in asking if there is a UK support telephone number. I don’t see that as being an issue. I’m not asking anyone to help with anything specific I am asking if there is a number. I can imagine that the question being added to my previous post would be overlooked since the obvious response to that is to point me to the online contact forms.
I’m not expecting anyone to be psychic and guess what my issue is. I just wanted to know if there was a telephone number. If there isn’t a number then fine, that’s all anyone had to say.

If anyone knows if there is a number then that would be helpful, thank you.
The answer is NO.
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Offline Lilli6

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Re: UK customer support telephone number?
« Reply #6 on: November 17, 2019, 10:44:44 AM »
Thank you