Author Topic: I have a year left on subscription  (Read 4850 times)

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Offline Mike744

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I have a year left on subscription
« on: November 22, 2019, 12:27:12 PM »
Hi, I have a year left on my subscription, but when I go to run anything I keep getting up a page asking me to take out a 1, 2 or 3 year subscription, there are certain parts of the program because of this. Has anyone else have this problem? How did you get around it?
Any help would be great!
Thanks
Mike.

Offline Asyn

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Re: I have a year left on subscription
« Reply #1 on: November 22, 2019, 12:56:23 PM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: I have a year left on subscription
« Reply #2 on: November 22, 2019, 02:20:30 PM »
Hi, I have a year left on my subscription, but when I go to run anything I keep getting up a page asking me to take out a 1, 2 or 3 year subscription, there are certain parts of the program because of this. Has anyone else have this problem? How did you get around it?
Any help would be great!
Thanks
Mike.

Hi,
Could you provide a screenshot of the page, please?