Author Topic: I think my Avast Free Antivirus, has a Virus.  (Read 3044 times)

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Offline jason.roberts10000

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I think my Avast Free Antivirus, has a Virus.
« on: November 21, 2019, 10:11:38 AM »
Hi,

My avast antivirus has been eating up a massive shit ton of RAM, CPU, and Bandwidth lately. In my Task Manager, I have a task called:

"Avast Antivirus Service"

It is using between 20% to 60% of my CPU when my computer is at rest and not doing anything. It is using up between 1500 MB and 3000 MB of RAM. My internet connection speed is supposed to be 300 megabits, and I contacted my ISP and on their end they are pushing 300 megabits to me, but on my end my bandwidth is around 100 megabits.

I have a six core 3.6ghz processor, 16 gb ddr4 ram, and a titan x 12gb ddr5. The damn service is eating up more resources than some of my video games, which would help to explain why my game performance lately has been so terrible with subpar framerates even on lowest settings.

I've run a virus scan with avast and found nothing. I checked usual places for malware/viruses (adddata, programdata, and windows), and ran several malware scans and found nothing.

With the rate of consumption of resources, it has slowed my computer down to a crawl, has caused a heating issue when playing demanding video games, and I have very slow internet. I'm seriously considering removing avast antivirus, despite it before now being a highly reliable AV.

How do I diagnose if my virus scanner has a virus?

EDIT:

Trying to access the Avast interface, froze my computer for about 15 seconds. In task manager, CPU consumption jumped to 85% and RAM pushed past 4000 MB usage. Something is seriously wrong with Avast on my machine.
« Last Edit: November 21, 2019, 10:20:01 AM by jason.roberts10000 »

Offline Asyn

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #1 on: November 21, 2019, 10:22:57 AM »
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jason.roberts10000

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #2 on: November 21, 2019, 10:28:05 AM »
I'm assuming desktop PC version of avast free?

64bit OS WIndows 8.1

Iobit's Malware Fighter v8 I think

On this computer, none. I installed Avast specifically for it when I bought the machine.

EDIT:

According to the About section:  Program Version = 19.8.2393 (build 19.8.4792.541) and UI version is (1.0.415)
« Last Edit: November 21, 2019, 10:31:16 AM by jason.roberts10000 »

Offline Asyn

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #3 on: November 21, 2019, 10:38:03 AM »
First, be sure to get rid of all remnants of Iobit stuff..!!

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jason.roberts10000

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #4 on: November 21, 2019, 10:43:06 AM »
Why would I remove my Iobit stuff? None of it is eating up my resources and I have a lot of useful Iobit programs on my machine. My Iobit Malware Fighter has been very useful for removing Malware threats in the past... so why would I remove it?

The issue I'm having is with Avast eating up way more resources than it should be.

Offline jason.roberts10000

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #5 on: November 21, 2019, 10:59:41 AM »
Alright. Launched in safe mode and removed Avast Antivirus.

Computer is starting to cooldown now and my programs are running smoothly and quickly now.

But, its likely to just come back if I reinstall it, so I dunno if I will reinstall it. Naturally I need a virus scanner to surf the internet, but not sure if avast antivirus is the right choice anymore.


Offline Pondus

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #6 on: November 21, 2019, 01:32:36 PM »
Quote
My Iobit Malware Fighter has been very useful for removing Malware threats in the past... so why would I remove it?
Here is one reason  >>  https://forums.malwarebytes.com/topic/29681-iobit-steals-malwarebytes-intellectual-property/

And if you google "Iobit steal" you find lots more



Offline jason.roberts10000

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #7 on: November 21, 2019, 08:19:23 PM »
Stealing intellectual property seems to be the way companies get ahead these days. Seems to be working for the Chinese stealing American IPs. But other than the morality of the company, why should I remove Iobit products? Seems more like a push to abandon Iobit and go for Malwarebytes, which is a very expensive program.

Anyway, I no longer need help. I removed Avast Antivirus and installed Total AV instead. Total AV has been running smoothly, found three threats that Avast didn't when I installed Total AV and ran it, and Total AV isn't eating up massive amounts of system resources. I liked it so much that I even bought a year's subscription for it. I don't think I'm ever going back to Avast Antivirus.

Why? Well because the event that led to removing it wasn't the only time I had issues with Avast. Maybe the developers here should look into the issues:

1. I tried running Northgard.exe (a Steam game) and it labelled it a virus and quarantined it. Every time I redownloaded the game, it quarantined it. Thus I haven't been able to play Northgard for the past 9 months.

2. Actually any game on Steam caused issue with the Antivirus. There may be something with how Steam operates that Avast doesn't like, for whatever reasons.

3. Several times I tried to upload files to Mediafire, and Avast blocked me from uploading the files. They were simply 3 jpgs in a folder in a zip, but it would not let me upload them. I had to disable all of Avast's shields and defenses for 10 minutes in order to do the uploads. I've had it also block uploads of text files, and even a compiled (technically frozen) python game that I made.

4. If I refused to let Avast update my machine when it requested Avast would bork most functionality in Internet Explorer. I couldn't right click anymore, copy/paste was denied, and couldn't download files through IE. Could still do all of this in Google Chrome however. So why keep IE on the computer? Simple = IE allows me to play shockwave flash files, whereas Google Chrome immediately blocks them.

5. Avast's Safezone was continually forced upon me, until I fully uninstalled it. Every time I would take it off my startup program list, it would re-add itself to the list after about 10-15 minutes after removing it. Then every time I'd restart my computer, safe zone was forcefully loaded and opened and would disable my Google Chrome as the primary web browser.

6. Avast's web searching protection conflicted with Ad Block Plus, resulting in both IE and Chrome performing super slowly, until I removed Avast's protections.

7. Avast would prevent the use of safe programs, such as compiled Unreal Engine 4 games, and sometimes quarantine the files, making the game unplayable.

So yah, not an isolated incident and I've been having progressively harder times with Avast over the past 12 months. I had been using Avast for the past 10 years, but it is clear to me it is time to switch to a new Antivirus. I paid for premium for about 5 out of 10 of those years (I used it on my old rig and paid premium but not this current rig), and you guys have lost a customer for life. I suggest looking into the above issues so that you don't lose more customers.
« Last Edit: November 21, 2019, 08:21:46 PM by jason.roberts10000 »

Offline Pondus

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Re: I think my Avast Free Antivirus, has a Virus.
« Reply #8 on: November 21, 2019, 08:31:51 PM »
Quote
Seems more like a push to abandon Iobit and go for Malwarebytes, which is a very expensive program.
Not if you use the free version    ;)