If Avast has a relationship with a company as shady as Slimware, I don't want to have anything to do with Avast anymore.
I am a lifetime member of Slimware/DriverUpdate. As recently as a month ago, I was able to log into my DriverUpdate account and get my registration number anytime I need it. I put it in my new laptop just a month ago. However, this month, when I wanted to put it in my new desktop, the ability to log into an account is gone. I've probably had the membership for over 10 years back when it was only DriverUpdate, before Slimware was added to it.
So now, when i go into the sign in, i only have the option of sending an email and waiting for 48 hours, or chatting online. No more logging in. I chatted online and low and behold, my name or email address could not be found, and I felt they were laughing at me. I've seen other lifetime members also upset at suddenly not being found in the system. Basically, they don't want to honor the lifetime members anymore and people won't find that out until it is time to reinstall.
At one time, in the app, there was a tab with all your info. That is gone, too, so I can't even get my registration number from the app I do have registered in my laptop. They've made it so there is no way to retrieve it unless you saved your purchase email from years ago. But since I could always log in and get it myself, I didn't need it.
I'm sure they think they can crap on their existing customers because Avast is doing such a great job of selling their product for them.
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