I am trying to assist my mother in registering for AVAST Home Edition. I installed it, but when I completed the registration it was to email a License Key number to fully register her copy. I have tried re-registering and even emailing the support team with why she hasn't been sent an email with the License Key # yet. I added the correct contact to her address book, so that they could get to her, in case there is some type of block that I am unaware of with her AOL. Its not showing up in the received or the spam file. She has dial up with AOL could that be the problem. I am only here for a few days and I leave tomorrow and she is in Iowa and I live in Texas, so I don't have much time to figure this out. I waited all day yesterday to receive the key number, but no email yet. She is on a limited income and I wanted her to have the benefits of protection on her PC, without spending on Norton or McAffee costs.
Is it something with AOL, since they have so much stuff (i.e., spam guard, virus protection etc.) I don't like AOL stuff and wish she could have something different, but for now she gets it from my brother's account free of charge.
Any help getting this registered for the next year for her.