Author Topic: Avast keeps on preventing me from start my program without reasons  (Read 2124 times)

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Offline Raymond157

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I have an application with normal sha256 signature by certifications issued by DigiCert. But when I tried to start it, it is always been blocked by Avast with "Reason: 0x00020000".

What does this code stand for?

Thanks

Offline Asyn

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #1 on: November 27, 2019, 11:48:30 AM »
Test the file at VT (https://www.virustotal.com) and post the link to the result here.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0


Offline Pondus

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #3 on: November 27, 2019, 12:10:38 PM »
Quote
But when I tried to start it, it is always been blocked by Avast with "Reason: 0x00020000".
How do you know it is avast?

Does avast give a message? if so what does it say ... post screenshot



Offline r@vast

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #4 on: November 27, 2019, 12:12:09 PM »
I have an application with normal sha256 signature by certifications issued by DigiCert. But when I tried to start it, it is always been blocked by Avast with "Reason: 0x00020000".

What does this code stand for?

Thanks

Hi,
"Reason: 0x00020000" in general indicates a connection issue.

Could you also provide us with a screenshot of the Avast error message you receive and paste it here, please?


Offline Raymond157

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #6 on: November 27, 2019, 12:20:20 PM »
BTW, it is in the "harden mode"

Offline Pondus

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #7 on: November 27, 2019, 01:12:25 PM »
https://pan.baidu.com/s/1hRhbuRfiiXzyPZMyJZn13w
attach screenshot here ... see below the box you write in  Attachments and other options




Offline Raymond157

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #8 on: November 27, 2019, 02:24:21 PM »
reattach here
attach screenshot here ... see below the box you write in  Attachments and other options

Offline Pondus

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #9 on: November 27, 2019, 02:37:12 PM »
aha ... chinese, can you translate?



Offline Raymond157

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #10 on: November 27, 2019, 02:40:43 PM »
Avast
       Program being blocked

Enhanced mode of Avast prevents this program from starting on your computer.

       Program
C:\Users\........\....beta11.exe

If you want to run this program, please use below link to add exclusion, then restart this program again
   "adding exclusion"

aha ... chinese, can you translate?
« Last Edit: November 27, 2019, 02:57:52 PM by Raymond157 »

Offline r@vast

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #11 on: November 27, 2019, 04:45:44 PM »
@Raymond157

You might want to report this as a false positive here:
https://www.avast.com/false-positive-file-form.php

Or join the whitelisting program
https://www.avast.com/faq.php?article=AVKB229#artTitle

Offline Raymond157

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #12 on: November 28, 2019, 03:28:51 AM »
@Raymond157

You might want to report this as a false positive here:
https://www.avast.com/false-positive-file-form.php

Or join the whitelisting program
https://www.avast.com/faq.php?article=AVKB229#artTitle

avast does not allow upload files greater than 50MB, while this file exceeds that limit. Seems no way...

Offline Asyn

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Re: Avast keeps on preventing me from start my program without reasons
« Reply #13 on: November 28, 2019, 05:36:01 AM »
avast does not allow upload files greater than 50MB, while this file exceeds that limit. Seems no way...
-> https://support.avast.com/en-ww/article/160/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0