I ordered my Omni earlier and received it this week. It reported that the router I have from CenturyLink, an Actiontec 3000A, is incompatible. No what?
The Omni software was downloaded right after I paid for it and seems to have replaced the previous Avast Premium Security on my computer. It updates and scans fine. I did try connecting the Omni device but since I couldn't login (see below) I can not continue.
Also, when I try to log in using the Omni software, I get a couple of messages, including invalid user name or password. I can login to avast.com with the same credentials. I tried resetting the password with the same results. Another message I received was error message "form.error.noomnipaidiic".
I still can't login. However, when I click on Menu and My Subscriptions it shows my active subscriptions, so I must actually be logged in.
What do I do now? I would like to finish the setup.