Read in a FAQ that you wanted to know which routers the customers were using. I have 3 of these in an Ai mesh. The omni is working, but I would note that I was unable to set it up on a PC that was connecting to one of the routers that is just an access point and not the gateway to the internet (2 access points and 1 gateway which is also an AP). It would fail out with various messages during the final part of the installation. Once I moved to a PC on the same router to which the omni is attached (gateway), the installation worked without issue. It's only been online for a few hours, so will report any problems.